Check/Change Contract Details

• Check/Change Registered Information
• Check/Change the Subscription Service
• Register/Change Contact Email Address

Charges/Payments

• Check/Change Payment Method
• Check the Billing Amount/Statement
• Available Payment Methods
• Credit Card Payment
• Convenience Store Payment Slip
• Billing by NTT

ID and Password

• Password Reset/Reissue
• Password Change
• ID Confirmation
• Asahi Net ID

Other Request Procedures

• Moving Procedure
• Keep the Same Fixed IP Address when Changing Your Subscription Service
• Cancellation of Subscription Service
• Termination of Asahi Net Membership
• Submission of Identity Verification Document (ANSIM)

• How to Receive Your Cashback
• Check/Change Email Subscription Settings