Asahi Net has on 30 occasions been ranked No. 1 for customer satisfaction in internet service provider customer satisfaction surveys conducted by external research agencies.

• *IID, Inc. conducted an online survey to choose Hikari collaboration services with a high level of customer satisfaction. Asahi Net received the Best Award for Customer Support Category, and Excellent Award for Speed Category and Online Game Category in RBB TODAY Hikari Collaboration Award 2024. Survey period: 2024/9/26-2024/10/9
• *IID, Inc. conducted an online survey to choose the best service. Asahi Net has received the Best Award in RBB TODAY Broadband Award 2024 for ISP Category and Carrier Category (by Area) for East Japan. Survey period: 2025/1/6-2025/1/17
• *IID, Inc. conducted an online survey for people who work remotely to choose the best service. Asahi Net ranked No. 1 in RBB TODAY Telework Award 2022 ISP Category. Survey period: 2023/2/20-2023/3/6