Asahi Net has on 32 occasions been ranked No. 1 for customer satisfaction in internet service provider customer satisfaction surveys conducted by external research agencies.

• *IID, Inc. conducted an online survey to choose Hikari collaboration services with a high level of customer satisfaction. Asahi Net won Best Awards for the Customer Support and Line Quality categories, and Excellent Awards for the Overall Satisfaction and Line Speed categories in the RBB TODAY Hikari Collaboration Award 2025. Survey period: 2025/10/10-2025/10/20
• *IID, Inc. conducted an online survey to choose the best service. Asahi Net has received the Best Award in RBB TODAY Broadband Award 2024 for ISP Category and Carrier Category (by Area) for East Japan. Survey period: 2025/1/6-2025/1/17
• *IID, Inc. conducted an online survey to choose the best service. Asahi Net has won Best Awards in the RBB TODAY Broadband Award 2024 for Enterprise for the Support and Intention to Continue categories. Survey period: 2025/1/6-2025/1/17