Ranked No.1 for Customer Satisfaction

10 Years in a Row* | RBB TODAY Broadband Award 2023 ISP Category No.1, RBB TODAY Telework Award 2023 - Best ISP

Asahi Net has on 28 occasions been ranked No. 1 for customer satisfaction in internet service provider customer satisfaction surveys conducted by external research agencies.

  • *IID, Inc. conducted an online survey to choose the best service. Asahi Net ranked No. 1 in RBB TODAY Broadband Award 2023 ISP Category and No. 1 in Carrier Category (by Area) for East Japan. Survey period: 2023/12/28-2024/1/19
  • *IID, Inc. conducted an online survey for people who work remotely to choose the best service. Asahi Net ranked No. 1 in RBB TODAY Telework Award 2022 ISP Category. Survey period: 2023/2/20-2023/3/6

2023

  • 2023
    RBB Today Broadband Award 2023
    Best Award in ISP Category and Carrier Category (by Area) for East Japan
  • 2023
    RBB TODAY Telework Award 2023 - Best ISP

2011~2022

  • 2022
    RBB TODAY Broadband Award 2022 ISP Category No.1
    RBB TODAY Telework Award 2022 - Best ISP
  • 2021
    RBB TODAY Broadband Award 2021 ISP Category No.1
    RBB TODAY Telework Award 2021 - Best ISP
  • 2020
    RBB TODAY Broadband Award 2020 ISP Category No.1
  • 2019
    RBB TODAY Broadband Award 2019 ISP Category No.1
  • 2018
    RBB TODAY Broadband Award 2018 ISP Category No.1
  • 2017
    RBB TODAY Broadband Award 2017 ISP Category No.1
  • 2016
    RBB TODAY Broadband Award 2016 ISP Category No.1
  • 2015
    Ranking By Category (No. 1 rank in 7 of 8 categories)
    RBB TODAY Broadband Award 2015 ISP Category No.1
  • 2014
    RBB TODAY Broadband Award 2014 ISP Category No.1
  • 2012
    RBB TODAY Broadband Award 2012 ISP Category No.1
  • 2011
    Oricon High Customer Service Satisfaction 2012 ranking #1
    RBB TODAY Broadband Award 2011 ISP Category No.1
    Kakaku.com 2011 Internet Provider Customer Satisfaction ranking - All Japan provider #1

2003~2010

  • 2010
    J.D.Power Asia Pacific 2010 Internet Provider Customer Satisfaction ranking #1
    RBB TODAY Broadband Award 2010 ISP Category No.1
    2010 Nikkei BP Consulting, Inc. Internet Provider Customer Satisfaction ranking #1
  • 2009
    Oricon High Customer Service Satisfaction ranking - All Japan provider #1
  • 2008
    Nikkei Business 2008 After Service Satisfaction ranking #1
  • 2007
    J.D.Power Asia Pacific 2007 Internet Provider Customer Satisfaction ranking #1
  • 2006
    Nikkei Personal Computing Provider ranking 2006 #1, for 7th consecutive time
  • 2005
    Nikkei Personal Computing Provider ranking 2005 #1, for 6th consecutive time
  • 2004
    Nikkei Personal Computing Provider ranking #1
  • 2003
    Nikkei Market Access Provider ranking #1

Asahi Net's Various Services

Asahi Net offers variety of connection services including fiber optic internet, low-cost SIM, and on-the-go WiMAX, with a wide range of optional services.
We always hope our customers' internet experience is a good one.

Back to top of the page