Ranked No.1 for Customer Satisfaction
Asahi Net has on 28 occasions been ranked No. 1 for customer satisfaction in internet service provider customer satisfaction surveys conducted by external research agencies.
- *IID, Inc. conducted an online survey to choose the best service. Asahi Net ranked No. 1 in RBB TODAY Broadband Award 2023 ISP Category and No. 1 in Carrier Category (by Area) for East Japan. Survey period: 2023/12/28-2024/1/19
- *IID, Inc. conducted an online survey for people who work remotely to choose the best service. Asahi Net ranked No. 1 in RBB TODAY Telework Award 2022 ISP Category. Survey period: 2023/2/20-2023/3/6
- *IID, Inc. conducted an online survey to choose Hikari collaboration services with a high level of customer satisfaction. Asahi Net received the Best Award for Customer Support Category, and Excellent Award for Speed Category and Online Game Category in RBB TODAY Hikari Collaboration Award 2024. Survey period: 2024/9/26-2024/10/9
2024
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- 2024
- RBB TODAY Hikari Collaboration Award 2024
Best Award in Customer Support Category
Excellent Award in Speed Category and Online Game Category
2023
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- 2023
- RBB Today Broadband Award 2023
Best Award in ISP Category and Carrier Category (by Area) for East Japan
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- 2023
- RBB TODAY Telework Award 2023 - Best ISP
2011~2022
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- 2022
- RBB TODAY Broadband Award 2022 ISP Category No.1
- RBB TODAY Telework Award 2022 - Best ISP
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- 2021
- RBB TODAY Broadband Award 2021 ISP Category No.1
- RBB TODAY Telework Award 2021 - Best ISP
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- 2020
- RBB TODAY Broadband Award 2020 ISP Category No.1
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- 2019
- RBB TODAY Broadband Award 2019 ISP Category No.1
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- 2018
- RBB TODAY Broadband Award 2018 ISP Category No.1
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- 2017
- RBB TODAY Broadband Award 2017 ISP Category No.1
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- 2016
- RBB TODAY Broadband Award 2016 ISP Category No.1
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- 2015
- Ranking By Category (No. 1 rank in 7 of 8 categories)
- RBB TODAY Broadband Award 2015 ISP Category No.1
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- 2014
- RBB TODAY Broadband Award 2014 ISP Category No.1
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- 2012
- RBB TODAY Broadband Award 2012 ISP Category No.1
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- 2011
- Oricon High Customer Service Satisfaction 2012 ranking #1
- RBB TODAY Broadband Award 2011 ISP Category No.1
- Kakaku.com 2011 Internet Provider Customer Satisfaction ranking - All Japan provider #1
2003~2010
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- 2010
- J.D.Power Asia Pacific 2010 Internet Provider Customer Satisfaction ranking #1
- RBB TODAY Broadband Award 2010 ISP Category No.1
- 2010 Nikkei BP Consulting, Inc. Internet Provider Customer Satisfaction ranking #1
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- 2009
- Oricon High Customer Service Satisfaction ranking - All Japan provider #1
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- 2008
- Nikkei Business 2008 After Service Satisfaction ranking #1
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- 2007
- J.D.Power Asia Pacific 2007 Internet Provider Customer Satisfaction ranking #1
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- 2006
- Nikkei Personal Computing Provider ranking 2006 #1, for 7th consecutive time
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- 2005
- Nikkei Personal Computing Provider ranking 2005 #1, for 6th consecutive time
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- 2004
- Nikkei Personal Computing Provider ranking #1
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- 2003
- Nikkei Market Access Provider ranking #1
Asahi Net's Various Services
Asahi Net offers variety of connection services including fiber optic internet, low-cost SIM, and on-the-go WiMAX, with a wide range of optional services.
We always hope our customers' internet experience is a good one.