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Visit Our FAQ and Instructional Pages
Explore our website to find answers to your questions right away, without any wait time. Below are some of the most popular inquiry topics.
Some of the More Popular Frequently Asked Questions
- Why has my Course been changed to the FLET'S ISDN Course？
- I'm suddenly getting disconnected.
- If I change my course to Asahi Net docomo Hikari, does the payment method change as well?
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- English Customer Support
[Open Hours] 10 a.m-5 p.m., Monday to Friday,
excluding national holidays
- * Toll free number can only be called from within Japan. If you need to contact us from abroad, please use the Online Form.