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Before Contacting Us
Visit Our FAQ and Instructional Pages
Explore our website to find answers to your questions right away, without any wait time. Below are some of the most popular inquiry topics.
Some of the More Popular Frequently Asked Questions
- Why am I all of a sudden receiving a convenience store payment slip?
- Why has my Course been changed to the FLET'S ISDN Course？
- I'm suddenly getting disconnected.
Contact Us by Online Form
Send us inquiries online, anytime, any day at your convenience.
Contact Us by Phone
- English Customer Support
[Open Hours] 10 a.m-5 p.m., Monday to Friday,
excluding national holidays
- * Toll free number can only be called from within Japan. If you need to contact us from abroad, please use the Online Form.