Managing Your Account
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You can view your contract status by logging in MyPage.
Fiber-Optic Network (FTTH)
Mobile Network
ADSL and Other Network Type
News from Support Desk
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- Support Desk
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2021/06/08
Notice on Revision of Agreement for Provided Service (revision taking effect on July 1, 2021)
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- Support Desk
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2021/06/08
Notice on Telephone Relay Service Charge
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- Support Desk
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2021/06/08
May 2021 monthly report on Email Virus Check Service has been updated.
Most Frequently Asked Questions
- How do I cancel my membership?
- How much will my monthly Asahi Net charge be?
- I can't connect to FLET'S ADSL. Why?
- What are the differences among the various types of FLET'S Hikari lines?
- I have no credit card. How can I join?
- [FTTH with FLET'S] I am suddenly disconnected from internet.
- When I join Asahi Net, what can I do?
- [FTTH with FLET'S] Is there a minimum usage period?
- I can connect to FLET'S ADSL, but can't see Web pages. Why?
FAQs
Click the FAQs button to view a list of Frequently Asked Questions (FAQ) by category.