Managing Your Account
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Select by network types.
You can view your contract status by logging in MyPage.
Fiber-Optic Network (FTTH)
Mobile Network
ADSL and Other Network Type
News from Support Desk
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- Support Desk
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2018/07/20
Notice on the Temporal Change in Diners Club Card Billing Dates
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- Support Desk
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2018/07/10
Impact of torrential rain in western Japan on our service
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- Support Desk
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2018/07/10
June, 2018 monthly report on Email Virus Check Service has been updated.
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- Maintenance
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2018/08/10 00:00 〜 2018/08/10 04:00
Fukuoka FLET'S ISDN connection service. One disconnection may occur during this period.
Most Frequently Asked Questions
- How do I cancel my membership?
- [FTTH with FLET'S] I am suddenly disconnected from internet.
- I can connect to FLET'S ADSL, but can't see Web pages. Why?
- I can't connect to FLET'S ADSL. Why?
- When I join Asahi Net, what can I do?
- [Asahi Net WiMAX 2+] Where can the service be used?
- My computer cannot connect to the Internet but an error appears straight away
- [Asahi Net WiMAX 2+] The Wi-Fi router does not connect to the service. What can I do?
- I'm using WiMAX inside the service area but my connection speed is slow. What can I do?
- [FTTH with FLET'S] Is there a minimum usage period?
FAQs
Click the FAQs button to view a list of Frequently Asked Questions (FAQ) by category.
Contact Us
Please click Inquiries for contact information.