Member Support
FAQ
Service Support Information
Support Information
Support News
-
-
Revision of Cancellation Charge of Asahi Net WiMAX 2+
-
-
-
Notice on Revision of Agreement for Provided Service (Revision taking effect on July 1, 2025)
-
-
-
Revision of Universal Service Charge
-
-
-
Monthly Report Update of Email Virus Check (January 2025 to March 2025)
-
-
-
Message for Asahi Net Members Who are Affected by the Forest Fire Occurred on March 23, 2025
-
Maintenance/Outages
-
- From to
-
Asahi Net LTE (ANSIM) connection service
It may be unavailable for ANSIM-related requests.
-
- From to
-
Credit Card registration
Service may be unavailable.
-
- From to
-
Asahi Net LTE (ANSIM) connection service
It may be unavailable for ANSIM-related requests.
-
- From to
-
Credit Card registration
Service may be unavailable.
-
- From to
-
AsahiNet Hikari-related online applications and requests
Service will be unavailable. Note: This maintenance has been extended.
Do you need
any help?
Most frequently asked questions
Contact Us
We will guide you on what you
want to know and what you need.