Managing Your Account
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Select by network types.
You can view your contract status by logging in MyPage.
Fiber-Optic Network (FTTH)
Mobile Network
ADSL and Other Network Type
News from Support Desk
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- Support Desk
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2020/07/09
Message for Asahi Net Members Who are Affected by the Disastrous Heavy Rain on July 3, 2020
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- Support Desk
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2020/07/07
June 2020 monthly report on Email Virus Check Service has been updated.
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- Support Desk
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2020/06/11
May 2020 monthly report on Email Virus Check Service has been updated.
Most Frequently Asked Questions
- How do I cancel my membership?
- How much will my monthly Asahi Net charge be?
- I can't connect to FLET'S ADSL. Why?
- What are the differences among the various types of FLET'S Hikari lines? How can I choose a line that is best for me?
- I have no credit card. How can I join?
- [FTTH with FLET'S] I am suddenly disconnected from internet.
- When I join Asahi Net, what can I do?
- [FTTH with FLET'S] Can I connect to internet with multiple devices at the same time? Will there be effect to the communication speed?
- [FTTH with FLET'S] Is there a minimum usage period?
- I can connect to FLET'S ADSL, but can't see Web pages. Why?
FAQs
Click the FAQs button to view a list of Frequently Asked Questions (FAQ) by category.