Member Support
FAQ
Service Support Information
Support Information
Support News
-
-
Message for Asahi Net Members Who are Affected by the Disastrous Heavy Rain since June 24, 2026
-
-
-
Monthly Charges of Asahi Net WiMAX 2+ will be Revised
-
-
-
Monthly Charges of Asahi Net Wi-Fi Wi2 will be Revised
-
-
-
JAPAN Roaming(TM) is Now Available
-
-
-
Monthly Charges of Asahi Net FTTH with FLET'S and FLET'S Hikari Next will be Revised (Updated on May 14, 2026)
-
Maintenance/Outages
-
- From to
-
Asahi Net LTE (ANSIM) connection service
New connection failure may occur during this period.
-
- From to
-
Account Maintenance service
During the maintenance period, confirmation of supplied service with postal code will not be available.
-
- From to
-
Asahi Net docomo Hikari 1 Gbps and FLET'S Hikari Next connection services
Services will be unavailable.
Do you need
any help?
Most frequently asked questions
Contact Us
We will guide you on what you
want to know and what you need.