Member Support
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Service Support Information
Support Information
Support News
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- Important
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Important: Please update your email settings due to the end of support for select authentication methods (Updated on October 13, 2026)
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Message for Asahi Net Members Who are Affected by 2026 Typhoon Saudel (Typhoon No. 18)
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Message for Asahi Net Members Who are Affected by 2026 Typhoon Dujuan (Typhoon No. 25)
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Message for Asahi Net Members Who are Affected by the Heavy Rain due to the 2026 Typhoon Krovanh (Typhoon No. 24) and the Autumn Rain Front
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End of Support for Select Communication Setting Methods for Asahi Net LTE ANSIM
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Maintenance/Outages
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- From to
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Asahi Net docomo Hikari 1 Gbps and FLET'S Hikari Next connection services
Services will be unavailable.
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- From to
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Account Maintenance service
During the maintenance period, confirmation of supplied service with postal code will not be available.
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- From to
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Asahi Net LTE (ANSIM) connection service
It may be unavailable for ANSIM-related requests.
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- From to
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Asahi Net LTE (ANSIM) connection service
Charging up data and viewing data usage status of Asahi Net LTE (ANSIM) may be unavailable.
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- From to
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Asahi Net LTE (ANSIM) connection service
Charging up data and viewing data usage status of Asahi Net LTE (ANSIM) may be unavailable.
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