Maintenance/Outages

Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
The AsaBlo service may have been unavailable.
The AsaBlo service may have been unavailable.
Due to equipment failure at NTT EAST, FLET'S Hikari Next Mansion, Asahi Net docomo Hikari 1 Gbps for Apartment connection Services have been unavailable in Ibaraki Pref.
Making of Mail Service-related requests may have been unavailable.
Asahi Net password reset/change may have been unavailable.
Web Mail login and sending/receiving email may have been unavailable.
The AsaBlo service may have been unavailable.
The AsaBlo service may have been unavailable.
Due to equipment failure at NTT EAST, FLET'S Hikari Next Family, Asahi Net docomo Hikari 1 Gbps for Detached House connection Services may have been unavailable in Saitama Pref.
The AsaBlo service may have been unavailable.
Due to the impact of the disaster, Asahi Net LTE (ANSIM) connection service may have been unavailable.

Emergency Maintenance

Emergency maintenance information will be posted in this section (if any).

Date/Time Area Service/Impact
Nationwide
Asahi Net LTE (ANSIM)
It may be unavailable for ANSIM-related requests.

Maintenance

Maintenance is required to enhance connection lines and equipment. You may not be able to make new connections or established connections may be disconnected during the time listed below. Also, system maintenance is performed every Thursday from 06:00 to 06:30.

Date/Time Area Service/Impact
Nationwide
Credit Card registration
Service may be unavailable.
Fukuoka Pref.
FLET'S ISDN connection service
Service will be unavailable.
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
Asahi Net services
Services will be unavailable.
Nationwide
Mail services
You may be prompted to log in again or reconnect while using the Mail Service (Web Mail, POP, IMAP).
Saitama, Chiba Pref.
FLET'S ADSL, BB Entry and FLET'S ISDN connection Services
Services may be unavailable.
Kanagawa Pref.
FLET'S ISDN connection service
Service may be unavailable.
Nationwide
Asahi Net LTE (ANSIM)
It may be unavailable for ANSIM-related requests.
Kanagawa Pref.
FLET'S ADSL and BB Entry connection Services
Services may be unavailable.
Nationwide
Online applications and requests
Services will be unavailable.
Nationwide
Asahi Net LTE (ANSIM)
It may be unavailable for ANSIM-related requests.
Nationwide
Account Maintenance service
During the maintenance period, confirmation of supplied service with postal code will not be available.
Saitama Pref.
FLET'S Hikari Next Family, Asahi Net docomo Hikari 1 Gbps for Detached House connection services
Services may be unavailable.
Fukuoka Pref.
FLET'S ADSL connection service
Service may be unavailable.
Nationwide
Asahi Net LTE (ANSIM)
It may be unavailable for ANSIM-related requests.
Nationwide
Asahi Net LTE (ANSIM)
Charging up data and viewing data usage status will be unavailable.

Asahi Net Support News

Asahi Net provides support news including installation work date/time for connection services and servers, outage information, security information, etc for members. The time written in the email is based on the 24-hour clock.
If you want to receive the Asahi Net Support News, subscribe via the following page.

Contact Us

We will guide you on what you want to know and what you need.

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