Maintenance/Outages

Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
Asahi Net docomo Hikari 1 Gbps for Detached House and FLET'S Hikari Next Family connection services have been unavailable in Niigata Pref. due to equipment failure at NTT EAST.
FLET'S ADSL connection service have been unavailable in Kyoto Pref. due to equipment failure at NTT WEST.

Emergency Maintenance

Emergency maintenance information will be posted in this section (if any).

Maintenance

Maintenance is required to enhance connection lines and equipment. You may not be able to make new connections or established connections may be disconnected during the time listed below. Also, system maintenance is performed every Thursday from 06:00 to 06:30.

Date/Time Area Service/Impact
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
Asahi Net LTE (ANSIM) connection service
It may be unavailable for ANSIM-related requests.
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
Account Maintenance service
During the maintenance period, confirmation of supplied service with postal code will not be available.
Nationwide
Asahi Net LTE (ANSIM) connection service
It may be unavailable for ANSIM-related requests.

Asahi Net Support News

Asahi Net provides support news including installation work date/time for connection services and servers, outage information, security information, etc for members. The time written in the email is based on the 24-hour clock.
If you want to receive the Asahi Net Support News, subscribe via the following page.

Contact Us

We will guide you on what you want to know and what you need.

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