News & Announcements

Unintentional Switching of Windows Standard Mail due to Windows Update

Asahi Net, Inc.

Thank you for using Asahi Net.

We received reports that some members’ mailers have automatically switched to Outlook for Windows (Outlook [new]) after running Windows Update.
Currently, Outlook for Windows (Outlook [new]) is unavailable with Asahi Net. This announcement gives information to those who are affected.

Outlook for Windows

Affected mailer:
Outlook for Windows

1. If You are Unable to Use the Windows Standard Mail

Please try either of the following.

Use Asahi Net Web Mail

See the following page on how to set up.

Use a mailer other than Outlook for Windows (Outlook [new])

See the following page on how to set up.

The available timing of Outlook for Windows (Outlook [new]) for Asahi Net is not decided yet. It will be announced when it is decided.

2. Inquiries Regarding This Announcement

Asahi Net English Customer Support

If you have any inquiries, please contact us.

Thank you for using Asahi Net and we look forward to continuing to serve you.

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