Check/Change the Registered Information
You can check or change your registered information in My Page.
To check your registered information
The following information can be checked in My Page.
- Name
- Date of birth
- Phone number
- Address
- Contact email address
- Payment method*1
- *1You can also check/change your payment method via the following page.
After logging into My Page, find your information in Customer Information page.
To change your registered information
You can make change requests for the following in My Page.
- Name*2
- Phone number, address
- Contact email address
- Email subscription settings for Notice from Asahi Net, Support News
- Payment method*1
- *2You can only change names due to change in family name or transfer of permanent domicile. The subscriber’s name cannot be changed here.
- 1After logging into My Page, go to Customer Information page.
- 2Click the Change button of the information you want to change to make a change request.