Asahi Net All Apartments Plan
About this page
This page gives All Apartments Plan subscribers information on how to connect your device and cable, set up connections, and important precautions.
- If you are switching from another ISP
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- To seamlessly switch from another ISP without any interruption to your connectivity, you are required to complete the connection setup in advance, in addition to connecting your hardware. Please see the Connection Setup (IPv4/PPPoE) section of this page and set up your IPv4 (PPPoE) connection.
- If your router supports Asahi Net’s IPv4 over IPv6 Connection (DS-Lite), you can connect to the internet using your current device configuration. See the following page for supported routers.
IPv4 over IPv6 connection (DS-Lite)
Connection setup (IPv4/ PPPoE)
If you are connecting via IPv4 (PPPoE), you need to configure the following settings in addition to connecting your hardware. Please see the manual of your PC/smartphone/tablet for details on how to set up.
- *If you are using IPv6 (IPoE), no additional connection setup is required.
| Connection User Name | Connection user name@atson.net E.g., 1111111111@atson.net |
|---|---|
| Connection Password*1*2 | Password corresponding to Connection user name |
| Authentication method | CHAP |
| DNS (Name) server address | Set to Automatic |
- *1If your Asahi Net User ID and Password Notification letter states "Already set in the NTT router, no entry is needed" under the Settings for Internet Connection section, no further action is required. You may begin using the internet immediately after connecting your hardware.
- *2The Connection Password is case-sensitive and must be entered using standard (half-width) alphanumeric characters.
- *For All Apartments Plan, you need your Connection User ID and corresponding password to complete the setup. Please ensure you enter your Connection User ID and corresponding password in the “Connection User Name“ and “Connection Password” fields. Do not use your Asahi Net ID.
Note: These fields are case-sensitive.
If you are using a Home Gateway (NTT Hikari Denwa router)
Device configuration
- *If you are using a router that supports IPv4 over IPv6, please connect it to a LAN port on the Home Gateway (HGW).
After connecting your hardware: How to set up
If you are connecting via IPv4 (PPPoE), you are required to complete your connection setup. The setup process varies depending on your device. See the manual of your PC/smartphone/tablet for details on how to set up. This section gives you information on how to set up the Hikari Denwa router PR-500KI as an example.
If you are using a store-bought router or a gift router
Please refer to the manual of your PC/smartphone/tablet for device-specific instructions. Use the information provided in the “Connection setup (IPv4/ PPPoE)” section to complete your setup. For assistance with router settings or technical support, please contact the router manufacturer directly.
Device configuration
If you are using a router that supports IPv4 over IPv6, please connect it to the LAN port on your ONU.
If you do not have a router
You can connect to the internet using the PPPoE function of OS, or the FLET’S connection tool. Refer to the following links for OS-specific setup instructions.
Connection Password
In order to ensure security of members’ personal information, Asahi Net does not disclose passwords through our Customer Support.
If you have forgotten your password, please read the notes below and request for a password change.
Notes
- Once you request for a password change, your current password will no longer be effective as it will be changed to a new password.
- Please keep a record of the new password, as it will not be sent to you in other forms of notification, such as email or a written document.
An easy 6 step guide to change your Connection Password
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STEP1
You can check or change your registered information in My Page.
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STEP2
Proceed to Your contract information page
Click Confirm/Change button in the Confirm your usage status field in the Services User Page.
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STEP3
Proceed to All Apartments Plan contract information page
Click the Change button on the right side of All Apartments Plan in Your contract information.
- *When you click the Change button, you will be forwarded to a new page
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STEP4
Proceed to change Connection Password
Click the Change password button indicated in the Procedures column in Application / Contract.
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STEP5
Change Connection Password
Change Connection Password to an arbitrary password.
- *Password can be a minimum of 8 to a maximum of 32 letters consisting of alphabets (uppercase, lowercase), numbers and symbols. Symbols that can be used are as follows:
! % & ' ( ) * + , / ; < = > ? - - *Please keep a record of your new Password for Internet Connection as it will not be sent to you in other forms of notification.
- *Password can be a minimum of 8 to a maximum of 32 letters consisting of alphabets (uppercase, lowercase), numbers and symbols. Symbols that can be used are as follows:
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STEP6
Change settings for internet connection
Configure settings for internet connection using the Password for Internet Connection that you have entered in Step 5.
For details on settings, please refer to Connection Settings Guide for Hikari Denwa Router.
Operating environment of IPv6 Connection Feature
You do not need to adjust settings to use IPv6 Connection Feature. Please refer to the following webpage for details on the operating environment required for IPv6 connection.