Member Support
FAQ
See the FAQ of the service via the following page.
Service Support Information
Support Information
Support News
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Monthly Report Update of Email Virus Check (October 2023 to March 2024)
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Closing of Dial-up Services (Update as of April 8, 2024)
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Revision of Telephone Relay Service Charge
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Information on Revision of Agreement and Operation Policy (Revision Taking Effect on April 1, 2024)
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Information on the New Email Sender Guidelines of Google and US Yahoo
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Maintenance/Outages
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Credit Card registration
Service may be unavailable.
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Credit Card registration
Service may be unavailable.
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Account Maintenance service
During the maintenance period, confirmation of supplied service with postal code will not be available.
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NTP server
Services may be unavailable.
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Online application/request
Services may be unavailable.
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