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Support News
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Monthly Report Update of Email Virus Check (October 2024 to December 2024)
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Notice of Revision of Agreement for Provided Service (Revision taking effect on March 25, 2025)
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Change in All-Japan Access Point Phone Number and DNS Addresses (Updated as of March 17, 2025)
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Message for Asahi Net Members Who are Affected by the Wildfire in Ofunato, Iwate Prefecture
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Revision of Handling of Personal Information (Revision taking effect on February 24, 2025) (Updated as of February 26, 2025)
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Maintenance/Outages
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Mail Service-related
We will be unable to process.
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Asahi Net password
Password change will be unavailable.
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Asahi Net docomo Hikari 1 Gbps for Apartment and FLET'S Hikari Next Mansion and FLET'S ADSL connection services
Services may be unavailable.
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Credit Card registration
Service may be unavailable.
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New connections to the internet (all FLET’S connection services, Asahi Net LTE ANSIM, Asahi Net WiMAX 2+, Dial-up connection services), online application/request
Services may be unavailable.
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