Member Support
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Support Information
Support News
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Message for Asahi Net Members Who are Affected by the Forest Fire Occurred on March 23, 2025
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Information on Telephone Relay Service Charge
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Monthly Report Update of Email Virus Check (October 2024 to December 2024)
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Notice of Revision of Agreement for Provided Service (Revision taking effect on March 25, 2025)
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Change in All-Japan Access Point Phone Number and DNS Addresses (Updated as of March 17, 2025)
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Maintenance/Outages
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Asahi Net LTE (ANSIM) connection service
It may be unavailable for ANSIM-related requests.
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Mail Service-related
We will be unable to process.
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Asahi Net password
Password change will be unavailable.
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Asahi Net docomo Hikari 1 Gbps for Apartment and FLET'S Hikari Next Mansion and FLET'S ADSL connection services
Services may be unavailable.
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Credit Card registration
Service may be unavailable.
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