Member Support
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Service Support Information
Support Information
Support News
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Asahi Net's Support and Shipment Schedule for the New Year's Period
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Unintentional Switching of Windows Standard Mail due to Windows Update
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Change in All-Japan Access Point Phone Number
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Message for Asahi Net Members Who are Affected by the Disastrous Heavy Rain on November 8, 2024
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Notice on Revision of Agreement for Provided Service (Revision taking effect on November 29, 2024)
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Maintenance/Outages
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Credit Card registration
Service may be unavailable.
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Asahi Net LTE (ANSIM) connection service
It may be unavailable for ANSIM-related requests.
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Credit Card registration
Service may be unavailable.
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Account Maintenance service
During the maintenance period, confirmation of supplied service with postal code will not be available.
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Asahi Net LTE (ANSIM) connection service
Charging up data and viewing data usage status of Asahi Net LTE (ANSIM) may be unavailable.
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