Asahi Net LTE ANSIM
Cancellation-related Information
This section gives you information on the cancellation request procedure of subscription service.
- You can choose either the end of the current month or the following month to cancel your subscription service.
If you are using the Voice SIM, cancellation for the end of the current month should be requested by the 15th of every month. - If you wish to terminate your Asahi Net membership, there is a need to make a membership termination request after cancelling all your subscription services.
Steps for cancellation
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STEP1
Cancellation of subscription service
Make a cancellation request in My Page.
See the following page for more details on how to make a request. -
STEP2
Returning of SIM Card
After the cancellation is completed, the SIM card has to be returned.
Please check the email Asahi Net sends you for the address to return the SIM card.
If you are using Voice SIM How MNP transfer works
(If you wish to keep your ANSIM phone number for the mobile phone provided by other company)
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STEP1
Issue an MNP reservation number
Issue an MNP reservation in My Page. Your MNP reservation number will be shown in My Page when you get the number.
- *Your Asahi Net ID and password are required.
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STEP2
Apply for MNP tranfer for the service you wish to switch to
Apply for MNP transfer with the mobile phone company you plan to switch to.
- *The expiration period of MNP reservation number is 15 days including the date issued. If the number is expired, you will have to reissue an MNP reservation number again in Asahi Net My Page.
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STEP3
Subscription with Asahi Net ends
The date of cancellation refers to the day when the transfer to the other mobile phone company is completed.
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STEP4
Return the SIM card
SIM card has to be returned when the cancellation is completed.
Please check the email Asahi Net sends you for the address to return the SIM card.