Fixed IP Address Information related to cancellation

This section gives you information on the cancellation request procedure of subscription service.

  • You can choose either the end of the current month or the following month to cancel your subscription service.
  • If you are canceling your connection service, Fixed IP Address Option will automatically be canceled as well. There is no need to take the cancellation procedure.
  • If you are changing to a different connection service course which supports the Fixed IP Address Option, you can continue to use the Fixed IP Address Option. If you do not wish to continue using the Fixed IP Address Option with your changed connection course, please take the cancellation procedure.

Steps for Cancellation

  1. STEP1

    Service cancellation

    Make a cancellation request on My Page.
    See the following page for more details on how to make a request.

  2. STEP2

    Change router connection settings

    Change the connection settings of your router from settings for fixed IP address to normal internet connection.
    See the Setup Guide for setup information.

    For setup details, please refer to the manual or setup guide of your router.

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