Support Information
2020
December
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Revision of Universal Service Charge (2020-12-22)
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Message for Asahi Net Members Who are Affected by the Heavy Snow since December 16, 2020
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Asahi Net's Support and Shipment Schedule for the New Year's Period (2020-12-10)
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November 2020 monthly report on Email Virus Check Service has been updated.
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Apology for the Difficulties in Receiving Email with Our Mail Service (Update as of December 1, 2020)
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November
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Apology for the Difficulties in Receiving Email with Our Mail Service (Update as of November 25, 2020)
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Impact on Asahi Net Services Accompanied by the Closing of NTT East B FLET'S Basic Course and B FLET'S Business Course (Update as of November 10, 2020)
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October 2020 monthly report on Email Virus Check Service has been updated.
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October
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Notice on CGI Errors for Homepage Services in Some Browsers and Workaround (Update as of October 29, 2020)
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Apology for the Difficulties in Receiving Email with Our Mail Service
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Notice on CGI Errors for Homepage Services in Some Browsers and Workaround
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September 2020 monthly report on Email Virus Check Service has been updated.
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September
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Notice on Neo-Discount ADSL Courses Closing for New Application (Update as of September 17, 2020)
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August 2020 monthly report on Email Virus Check Service has been updated.
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(Reminder) Notice on Change of Dial-up Course K Plans and Closing of Prime Access Point
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Impact on Asahi Net Services Accompanied by the Closing of NTT East B FLET'S Basic Course and B FLET'S Business Course
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August
July
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Software Update for Asahi Net WiMAX 2+ Speed Wi-Fi NEXT WX06 and WiMAX HOME 02
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Software Update for Asahi Net WiMAX 2+ WALKER WiMAX 2+ NAD11 and WiMAX HOME 01
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Notice on Closing of Service (Update as of July 16, 2020)
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Message for Asahi Net Members Who are Affected by the Disastrous Heavy Rain on July 3, 2020
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June 2020 monthly report on Email Virus Check Service has been updated.
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June
May
April
March
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Notification on Revision to Agreement for the Provided Services (revision taking effect on April 1, 2020)
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Notification on Revision to Agreement and Terms of Use for the Provided Services (revision taking effect on March 31, 2020)
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February 2020 monthly report on Email Virus Check Service has been updated.
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Reducing Customer Services for the Infection Control of the Novel Coronavirus (COVID-19) (Updated April 28 , 2020)
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