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Spam Filtering Service

This page explains how to set the Spam Filtering Service.

See the following page for service details.
Spam Filtering Service

Settings for Spam Filtering Service

In the Web Mail settings page, the following could be set for each mailbox.

  • *The UI of Web Mail is only provided in Japanese.

Easy spam block settings

  • Changing the filtering level of easy spam block settings
    You can set the filtering level of easy spam block.

Changing the filtering level of easy spam block settings

  1. STEP1

    Go to Web Mail settings page, and click メール (= Mail) > フィルタールール (= Filter rules) > [かんたん迷惑メール拒否設定 (Easy spam block settings)].

  2. STEP2

    Choose the filter level and click [設定 (Set)].

    The default is set to [中 (Medium)]. It is recommended to change the level depending on your situation.

Filters and blocked address settings

Add filters/blocked addresses (domains)

Make settings in inbox or spam mail folder

  1. 1.Go to 受信トレイ (= inbox) or 迷惑メール (= spam) folder, and choose the mail which you want to be fltered or blocked.
  2. 2.Click to choose the setting of your choice.
    • 差出人を[受信拒否]する（アドレス全体）=Block sender (the whole address)
    • 差出人を[受信拒否]する。（@以降）=Block sender (@domain)
    • 差出人を[受信許可]する（アドレス全体）=Allow sender (the whole address)
    • 差出人を[受信許可]する（＠以降）=Allow sender (@domain)
  3. 3.A page to add a list of filters/blocked addresses (domains) will be shown. Click [追加 (Add)].

Make settings in Web Mail settings page

Make settings in Web Mail settings page

  1. 1.Go to Web Mail settings page, and click メール (= Mail) > 受信許可・受信拒否リスト (= Filters and blocked address settings) > 受信許可リスト (Filters), or choose a tab, 受信許可リスト (= Filters) or 受信拒否リスト (= Blocked list).
  2. 2.Click [＋アドレスの新規追加 (Add new address)] to add an email address or a domain.

  • For email addresses or domains which are not determined as spam by easy spam block, we recommend you to to user filters or blocked address (domain) settings.
  • Example: In case of abc@example.com
    • *Please note that wildcard string (such as “*” or “?”) is not applicable.
    Specify abc@example.com Only abc@example.com will be filtered/blocked.
    Specify @example.com The domain, @example.com will be filtered/blocked.

Edit filters/blocked address (domain) settings

Click [編集 (Edit)] of the mail address or domain you want to edit.

Delete filters/blocked address (domain) settings

Delete individually

Click the trash can icon shown next to the email address (domain) you want to delete.

Delete all at once

  1. 1.Choose all the the email addresses (domains) you want to delete, or choose [すべて選択 (Choose all)].
  2. 2.Click [選択されたアドレスを削除 (Delete the chosen address)].

Spam folder

  • How to check your spam folder
    You can check email determined as spam depending on the filtering level of easy spam block settings.

How to check your spam folder

  1. 1.Go to the Home of Web Mail, and click 迷惑メール (= Spam) folder.
  2. 2.Click the email you want to check.

  • Email in the spam folder will be automatically deleted after seven days.
  • If necessary email is sorted as spam, we recommend you to change your filters and blocked address settings.
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