Maintenance/Outages

Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
Asahi Net online applications and requests may have been unavailable.
--- --- The following failure(s) did not occure as announced:
Asahi Net password may not be able to be changed/reset.
--- --- The following failure(s) did not occure as announced:
We currently may not be able to process Mail Service-related requests.
The automatic setup function for the IP-Phone-C Service may have been unavailable.
Due to the impact of the disaster, Asahi Net LTE (ANSIM) connection service may have been unavailable.
--- Due to the impact of the disaster, Asahi Net LTE (ANSIM) connection service may be unavailable in Wajima City, Ishikawa Pref.

Emergency Maintenance

Emergency maintenance information will be posted in this section (if any).

Date/Time Area Service/Impact
~ Nationwide
Credit Card registration
Service may be unavailable.

Maintenance

Maintenance is required to enhance connection lines and equipment. You may not be able to make new connections or established connections may be disconnected during the time listed below. Also, system maintenance is performed every Thursday from 06:00 to 06:30.

Date/Time Area Service/Impact
~ Aomori Pref.
Asahi Net docomo Hikari 1 Gbps and FLET'S Hikari Next connection services
Services will be unavailable.
~ Nationwide
Asahi Net LTE (ANSIM) connection service
Service may be unavailable.
~ Nationwide
Asahi Net LTE (ANSIM) connection service
Service may be unavailable.
~ Nationwide
Account Maintenance service
During the maintenance period, confirmation of supplied service with postal code will not be available.
~ Nationwide
Asahi Net LTE (ANSIM) connection service
It may be unavailable for ANSIM-related requests.
~ Nationwide
Asahi Net LTE (ANSIM) connection service
Charging up data and viewing data usage status of Asahi Net LTE (ANSIM) may be unavailable.
~ Nationwide
Asahi Net LTE (ANSIM) connection service
Charging up data and viewing data usage status of Asahi Net LTE (ANSIM) may be unavailable.
~ Nationwide
Credit Card registration
Service may be unavailable.

Asahi Net Support News

Asahi Net provides support news including installation work date/time for connection services and servers, outage information, security information, etc for members. The time written in the email is based on the 24-hour clock.
If you want to receive the Asahi Net Support News, subscribe via the following page.

Contact Us

We will guide you on what you want to know and what you need.

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