Maintenance/Outages

Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
Asahi Net docomo Hikari 1 Gbps for Detached House and FLET'S Hikari Next Family connection services may have been unavailable in Tokyo Pref. due to equipment failure at NTT EAST.
FLET'S ISDN connection service may have been unavailable in Nagasaki Pref.
Some email addresses were unable to send and receive messages.
Some FLET'S connection services were unavailable East Japan area.
Due to equipment failure at NTT EAST, Internet connection using IPv4 over IPv6 DS-Lite Protocol Connection Feature of Asahi Net Hikari Cross, Asahi Net docomo 10 Gbps, and FLET'S Hikari Cross were unable to start conection in EAST Japan area.
--- Due to the impact of the disaster, Asahi Net LTE (ANSIM) connection service may be unavailable.

Emergency Maintenance

Emergency maintenance information will be posted in this section (if any).

Date/Time Area Service/Impact
Tokyo Pref.
Asahi Net docomo Hikari 1 Gbps for Detached House and FLET'S Hikari Next Family connection services
Services will be unavailable.

Maintenance

Maintenance is required to enhance connection lines and equipment. You may not be able to make new connections or established connections may be disconnected during the time listed below. Also, system maintenance is performed every Thursday from 06:00 to 06:30.

Date/Time Area Service/Impact
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
Asahi Net LTE (ANSIM) connection service
It may be unavailable for ANSIM-related requests.
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
Asahi Net LTE (ANSIM) connection service
It may be unavailable for ANSIM-related requests.
Nationwide
New connections to some of our internet services and online application/request
Note: This maintenance has been cancelled.
Services will be unavailable.
Nationwide
Online applications and requests using Asahi Net My Page
Service will be unavailable.
Nationwide
AsahiNet Hikari-related online applications and requests
Service will be unavailable.
Nationwide
New connections to some of our internet services and online application/request
Services will be unavailable.
Nationwide
Credit Card registration
Service may be unavailable.

Asahi Net Support News

Asahi Net provides support news including installation work date/time for connection services and servers, outage information, security information, etc for members. The time written in the email is based on the 24-hour clock.
If you want to receive the Asahi Net Support News, subscribe via the following page.

Contact Us

We will guide you on what you want to know and what you need.

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