Maintenance/Outages

Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
Asahi Net docomo Hikari 1 Gbps for Detached House and FLET'S Hikari Next Family connection services may have been unavailable in Saitama Pref. due to equipment failure at NTT EAST.
Asahi Net WiMAX 2+ connection service may have been unavailable.
FLET'S ISDN connection service have been unavailable in Chiba Pref. due to equipment failure at NTT EAST.
--- Due to the impact of the disaster, Asahi Net LTE (ANSIM) connection service may be unavailable.

Emergency Maintenance

Emergency maintenance information will be posted in this section (if any).

Maintenance

Maintenance is required to enhance connection lines and equipment. You may not be able to make new connections or established connections may be disconnected during the time listed below. Also, system maintenance is performed every Thursday from 06:00 to 06:30.

Date/Time Area Service/Impact
East Japan area.
IPv6 Connection Feature (IPoE), Asahi Net docomo Hikari 10 Gbps and FLET'S Hikari Cross connection services
New connections will be unavailable due to equipment maintenance work at NTT EAST.
East Japan area.
Asahi Net docomo Hikari 1 Gbps for Detached House, Asahi Net docomo Hikari 1 Gbps for Apartment and FLET'S Hikari Next connection services
New connections will be unavailable due to equipment maintenance work at NTT EAST.
Nationwide
Asahi Net LTE (ANSIM) connection service
It may be unavailable for ANSIM-related requests.
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
Asahi Net LTE (ANSIM) connection service
It may be unavailable for ANSIM-related requests.
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
AsahiNet Hikari-related online applications and requests
Service will be unavailable.
Note: This maintenance has been extended.
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
Web Mail
Service will be unavailable.
Nationwide
Mail Service-related
We will be unable to process.
Nationwide
Asahi Net password
Unable to change/reset.

Asahi Net Support News

Asahi Net provides support news including installation work date/time for connection services and servers, outage information, security information, etc for members. The time written in the email is based on the 24-hour clock.
If you want to receive the Asahi Net Support News, subscribe via the following page.

Contact Us

We will guide you on what you want to know and what you need.

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