Maintenance/Outages

Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
High-Speed Mobile (Xi & FOMA) may have been unavailable.
All FLET'S connection services may have been unavailable in Kanagawa Pref. due to equipment failure at NTT EAST.
Asahi Net password reset/change may have been unavailable.
Making of Mail Service-related requests may have been unavailable.
--- Due to the impact of the disaster, Asahi Net LTE (ANSIM) connection service may be unavailable.

Emergency Maintenance

Emergency maintenance information will be posted in this section (if any).

Maintenance

Maintenance is required to enhance connection lines and equipment. You may not be able to make new connections or established connections may be disconnected during the time listed below. Also, system maintenance is performed every Thursday from 06:00 to 06:30.

Date/Time Area Service/Impact
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
Mail services, IMAP Function, Web Mail
Services will be unavailable.
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
Asahi Net LTE (ANSIM) connection service
It may be unavailable for ANSIM-related requests.
Nationwide
New connections to the internet (all FLET’S connection services, Asahi Net LTE ANSIM, Asahi Net WiMAX 2+, Dial-up connection services), online application/request
Services may be unavailable.
Nationwide
Asahi Net LTE (ANSIM) connection service
It may be unavailable for ANSIM-related requests.
Nationwide
Mail Service-related
We will be unable to process.
Nationwide
Asahi Net password
Password change will be unavailable.

Asahi Net Support News

Asahi Net provides support news including installation work date/time for connection services and servers, outage information, security information, etc for members. The time written in the email is based on the 24-hour clock.
If you want to receive the Asahi Net Support News, subscribe via the following page.

Contact Us

We will guide you on what you want to know and what you need.

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