Maintenance/Outages

Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
Asahi Net docomo Hikari 1 Gbps and FLET'S Hikari Next connection services may have been unavailable in Kanagawa Pref. due to equipment failure at NTT EAST.
It may have been unavailable for ANSIM-related requests.
Asahi Net docomo Hikari 1 Gbps and FLET'S Hikari Next and FLET'S ISDN connection services may have been unavailable in Iwate Pref. due to equipment failure at NTT EAST.
Online applications and requests using Asahi Net My Page may have been unavailable.
Asahi Net WiMAX 2+ connection service may have been unavailable.
Asahi Net LTE (ANSIM) connection service may have been unavailable.
High-Speed Mobile (Xi & FOMA) may have been unavailable.
All FLET'S connection Services may have been unavailable in Tokyo Pref.
Asahi Net docomo Hikari 1 Gbps and FLET'S Hikari Next connection services may have been unavailable in Osaka Pref. due to equipment failure at NTT WEST.
--- Due to the impact of the disaster, Asahi Net LTE (ANSIM) connection service may be unavailable.

Emergency Maintenance

Emergency maintenance information will be posted in this section (if any).

Date/Time Area Service/Impact
Kanagawa Pref.
Asahi Net docomo Hikari 1 Gbps and FLET'S Hikari Next connection services
Services will be unavailable.

Maintenance

Maintenance is required to enhance connection lines and equipment. You may not be able to make new connections or established connections may be disconnected during the time listed below. Also, system maintenance is performed every Thursday from 06:00 to 06:30.

Date/Time Area Service/Impact
Nationwide
All-Japan Access Point connection
Service may be unavailable.
Nationwide
email
There will be a delay in receiving email.
Nationwide
Asahi Net LTE (ANSIM) connection service
It may be unavailable for ANSIM-related requests.
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
Credit Card registration
Service may be unavailable.
Tokushima Pref.
Asahi Net docomo Hikari 1 Gbps and FLET'S Hikari Next connection services
Services will be unavailable.
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
Credit Card registration
Service may be unavailable.
Nationwide
New connections to some of our internet services, online application/request, and website update/change
Services will be unavailable.
Nationwide
High-Speed Mobile (Xi & FOMA)
Service may be unavailable.
Osaka Pref.
Asahi Net docomo Hikari 1 Gbps and FLET'S Hikari Next connection services
Services will be unavailable.

Asahi Net Support News

Asahi Net provides support news including installation work date/time for connection services and servers, outage information, security information, etc for members. The time written in the email is based on the 24-hour clock.
If you want to receive the Asahi Net Support News, subscribe via the following page.

Contact Us

We will guide you on what you want to know and what you need.

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