Support Information
2025
August
July
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Message for Asahi Net Members Who are Affected by the Tsunami Caused by the Earthquake in Kamchatka Peninsula
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Message for Asahi Net Members Who are Affected by Typhoon Francisco (Typhoon No. 8)
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Closing of High-Speed Mobile (Xi & FOMA)
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Message for Asahi Net Members Who are Affected by the Earthquakes Near Tokara Islands
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Postponement of the Date for Changing the Service Details of A Plan/B Plan/S Plan(Update as of July 4, 2025)
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Change in the Closing Date of Dial-up Connection Services(Update as of July 4, 2025)
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June
April
March
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Message for Asahi Net Members Who are Affected by the Forest Fire Occurred on March 23, 2025
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Information on Telephone Relay Service Charge
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Monthly Report Update of Email Virus Check (October 2024 to December 2024)
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Notice of Revision of Agreement for Provided Service (Revision taking effect on March 25, 2025)
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Change in All-Japan Access Point Phone Number and DNS Addresses (Updated as of March 17, 2025)
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February
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Message for Asahi Net Members Who are Affected by the Wildfire in Ofunato, Iwate Prefecture
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Revision of Handling of Personal Information (Revision taking effect on February 24, 2025) (Updated as of February 26, 2025)
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Message for Asahi Net Members Who are Affected by the Heavy Snow in Areas on the Sea of Japan since February 17, 2025
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Implementation of Personal Identification Service “3D Secure” for Entering Credit Card Information
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Revision of Handling of Personal Information (Revision taking effect on February 24, 2025) (Updated as of February 26, 2025)
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Message for Asahi Net Members Who are Affected by the Sinkhole due to a Damaged Underground Sewage Pipe
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Message for Asahi Net Members Who are Affected by the Heavy Snow since February 4, 2025
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