News & Announcements
Asahi Net's Support and Shipment Schedule for the New Year's Period
Thank you for using Asahi Net.
This announcement informs our members and customers about Asahi Net’s English Customer Support open hours and shipment schedule of SIM cards and communication devices during the New Year's period. Please refer to the charts below for details.
Online inquiry forms are accepted 24 hours. However, please note that we will start responding to those inquiries as soon as we reopen on January 6, 2025.
List of frequently asked questions are available on the following page. Please make use of it while the English Customer Support is closed.
English Customer Support
| 2024 | 2025 | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 12/27 (Fri) | 12/28 (Sat) | 12/29 (Sun) | 12/30 (Mon) | 12/31 (Tues) | 1/1 (Wed) | 1/2 (Thurs) | 1/3 (Fri) | 1/4 (Sat) | 1/5 (Sun) | 1/6 (Mon) | |
| Asahi Net English Customer Support | Open | Closed | Open | ||||||||
SIM Card/Communication Device Shipment
| 2024 | 2025 | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 12/27 (Fri) | 12/28 (Sat) | 12/29 (Sun) | 12/30 (Mon) | 12/31 (Tues) | 1/1 (Wed) | 1/2 (Thurs) | 1/3 (Fri) | 1/4 (Sat) | 1/5 (Sun) | 1/6 (Mon) | |
| Asahi Net LTE ANSIM (Data SIM Card) | Open | Closed | Open | ||||||||
| Asahi Net LTE ANSIM (Voice SIM Card) | Open | Closed | Open | ||||||||
For Inquiries
For further inquiries and details, please Contact Us.
Thank you for using Asahi Net. We look forward to continuing to be of service to you.