News & Announcements
Asahi Net's Support and Shipment Schedule for the New Year's Period
Thank you for using Asahi Net.
This is to inform our members and customers on Asahi Net’s English Customer Support open hours and shipment schedule of SIM cards and communication devices during the New Year's period. Please refer to the charts below for details.
Online inquiry forms are accepted 24 hours. However, please note that we will start responding to those inquiries as soon as we reopen on January 4, 2023.
List of frequently asked questions are available on the following webpage, which hope to be able to assist you while our English Customer Support is closed.
English Customer Support
| 2022 | 2023 | |||||||
|---|---|---|---|---|---|---|---|---|
| 12/28 (Wed) | 12/29 (Thu) | 12/30 (Fri) | 12/31 (Sat) | 1/1 (Sun) | 1/2 (Mon) | 1/3 (Tue) | 1/4 (Wed) | |
| Asahi Net English Customer Support | Open | Closed | Open | |||||
SIM Card/Communication Device Shipment
| 2022 | 2023 | |||||||
|---|---|---|---|---|---|---|---|---|
| 12/28 (Wed) | 12/29 (Thu) | 12/30 (Fri) | 12/31 (Sat) | 1/1 (Sun) | 1/2 (Mon) | 1/3 (Tue) | 1/4 (Wed) | |
| Asahi Net LTE ANSIM (Data SIM Card) | Open | Open | Closed* | Open | ||||
| Asahi Net LTE ANSIM (Voice SIM Card) | Open | Open | Closed* | Open | ||||
- *Shipment will resume on January 4, 2023, and onwards, as identification verification will not be processed during this period.
For Inquiries
For further inquiries and details, please Contact Us.
Thank you for using Asahi Net. We look forward to continuing to be of service to you.