News & Announcements

Impact of torrential rain in western Japan on our service

Asahi Net, Inc.

We would like to offer our deepest sympathies for those who are suffering as a result of the torrential rain in western Japan. We sincerely hope for the earliest recovery of everyone that was affected.

We would like to inform you of the impact of torrential rain in western Japan on Asahi Net's service.

Impact on the delivery time of products and contract documents from Asahi Net

As distribution companies are currently experiencing delays in transporting goods to western Japan, products and contract documents from Asahi Net may take longer than usual to be delivered to that area. We apologize in advance and appreciate your understanding.

Impact on Asahi Net's communication equipment

For the latest information, please refer to Member Support Maintenance and Service Outages Page.

For inquiries

If you have any inquiries or concerns regarding Asahi Net’s services, payment for Asahi Net charges, etc. in relation to this notice, please contact us at below.

  • Phone :
    03-6631-0861 (from mobile phone, IP-Phone, public phone)
    0120-577-135 (from an NTT landline)
  • Phone support hours are Monday-Friday, 10am to 5pm, excluding national holidays and Asahi Net holidays.
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