We would like to offer our deepest sympathies for those who are suffering as a result of the 2016 Kumamoto earthquakes. We sincerely hope for the safety and speedy recovery of everyone affected.

As defined by the Disaster Relief Act, from today we will implement support measures to ensure our services are available to our users in the areas affected by the earthquake.

For details, please contact Asahi Net's customer support desk.

Asahi Net English Customer Support

• Phone :03-6631-0861 (from mobile phone, IP-Phone, public phone)
• Phone :0120-577-135 (from a NTT landline)
• Phone support hours are Monday-Friday, 10am to 5pm, excluding national holidays and Asahi Net holidays.

• Contact Us