News & Announcements

Aichi FLET'S Hikari Line Connection Status (updated 12th Feb, 9pm)

Asahi Net, Inc.

  • *2 and 4 below were updated at 9pm on 12th February.

Apology for Outage

Thank you very much for using Asahi Net.
We'd like to inform you of an outage that affected users of Asahi Net's services.

1. Outage date

09:00 on 10th February 2016 to 16:17 on 11th February 2016.

2. Cause

An equipment outage within NTT West's network.

Please visit this NTT Web page (in Japanese) for details.

3. Affected lines and locations

Locations

Aichi prefecture

Lines
  • AsahiNet Hikari Family
  • FLET'S Hikari Next Family

4. Developments

About 09:00 on 10th February

The release of a Windows Update caused in an increase in traffic, resulting in country-wide difficulties in connecting to the Internet.

About 11:00 on 10th February

As traffic dropped off, connection difficulties were resolved. However, in some areas of Aichi the problem persisted, and investigations to find the cause continued.

16:17 on 11th February

An outage was discovered in the NTT West area network, and NTT West took steps to resolve it, resulting in the resolution of connection difficulties.

11:28 on 12th February

It was determined that the outage discovered at 16:17 on 11th February had been resolved.

Back to top of the page