Please check the following before you call.
You can check your current contract status and change/add services at your account page
Please refer to our Configuration Guide and Maintenance Updates if you need help with settings or a connection problem.
Currently, our English Support desk is very busy and you may have trouble reaching us by phone.
Also, it may take around a week for us to return your calls or reply to your inquiries.
We apologize for the inconvenience caused.