Many procedures related to the maintenance of an Asahi Net account can be made on-line; after access with your Asahi Net User ID and password.
Account Maintenance Pages
Please be aware that the page for Individual members and Business service members are different.
Procedures for individual members can be found here:
>> Individual Members
>> Password Change / Password Re-issue|
>> Change Credit Card
>> Course Change / Apply for Services
Procedures for business members can be found here:
>> Business Members
An explanation of what to do if you are an Asahi Net member expecting to move home or location that you use the Internet can be found here:
>> Moving Procedure