Support Asahi Net sends important news and announcements by email to member's Asahi Net mailboxes. Please check your Asahi Net mailbox from time to time. Maintenance and Service Outage Importance of Password Management Asahi Net's Mobile Website 2017/06/16Impact on Asahi Net Services in relation with the closure of NTT West B FLET’S and FLET’S Hikari Premium 2017/06/14Termination of AAAA Filtering Service 2017/06/06Change to Universal Service Fee 2017/06/01Launch of Renewed Asahi Net Corporate Website 2017/05/23Notice of revision of NTT line usage charge (starting from July 2017 charge) 2017/05/16Software Updates for Asahi Net’s WiMAX 2+ Speed Wi-Fi NEXT W04 2017/05/09【Important Notice】Measures to SSL3.0 Vulnerability Issue 2017/04/18Apology for our email service outage resulting in the loss of some email (2nd report) 2017/04/14Apology for our email service outage resulting in the loss of some email 2017/04/14Connectivity Status of FLET’S Service in Kanagawa Area (Follow-up) See all news I'm leaving Japan. How to I cancel Asahi Net? I have just had NTT's FLET'S fiber-optic line opened. How do I make the first Internet connection? I can't connect to the Internet. What can I do? I'm expecting a cashback payment from Asahi Net but haven't received it yet. What can I do? I'm moving to a new location in Japan and want to keep using Asahi Net. What can I do? Account Status Change Information Cancellation Change Course Connection options, etc. Email Services Homepage Services Security Services Security Information Outbound Port 25 Blocking Inbound Port 53 Blocking Before Signing-up Administrative Questions FTTH with FLET'S Asahi Net WiMAX 2+ Asahi Net LTE Fixed IP Address Option Email Security General service-related inquiries Technical support inquiries Telephone support Call Me! Support News Account Individuals Businesses Configuration Connection Email Software Security FAQ Resources Contact Support Line Congestion Status
