News & Announcements

Notice on Telephone Relay Service Charge

Asahi Net, Inc.

Thank you for using Asahi Net.

Based on the Act on Facilitating the Use of Telephones by the Hearing Impaired, etc., Telephone Relay Services System will be enacted starting July 1, 2021.
In accordance with this system, our members who are using the applicable telephone service will be billed for the Telephone Relay Service charge.

Reference: Ministry of Internal Affairs and Communications (MICT)

We appreciate your kind understanding and cooperation in the Telephone Relay Service System.

1. Affected Services

  • IP-Phone-C
  • Asahi Net WiMAX 2+
  • Asahi Net LTE

2. Beginning

From usage of July 2021

3. Telephone Relay Service Charge

Charges for FY 2021 are as follows:

(Unit: Yen)

FY 2021 FY 2022
Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar
- - - 1 1 1 1 1 1 1 0 0

4.For Inquiries

Asahi Net English Customer Support

If you have any inquiries, please Contact Us.

What is Telephone Relay Service?

Telephone Relay Service is a service which enables users with hearing or speech disabilities to communicate with others over telephone through operators acting as interpreters to interpret sign language or text.

Details are indicated in the following page.

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