FAQs

Asahi Net WiMAX 2+

  • The Wi-Fi router does not connect to the service. What can I do?
    Please confirm that the place you are attempting to use the Asahi Net WiMAX 2+ service is a service area.

    You may also want to confirm that there was no WiMAX 2+ maintenance or outage at the time you tried to connect. Please visit our Maintenance and Service Outage page for that information.

    If the problem persists, please contact Asahi Net and let us know more about the problem. We'd like to know the following:
    • The model of Wi-Fi router.
    • The status of the lamps on the Wi-Fi router.