FAQs

FTTH with FLET'S

  • If there is a period where I cannot use the FLET'S Hikari line during my relocation, will I still be billed a monthly charge?

    As temporary pause of service subscription is not available in Asahi Net, a full monthly charge will be billed. Pro-rata calculation of monthly charge is also not available.

    If you will not be able to use the FLET’S Hikari line for more than a month, we recommend you to switch to Mail and Blog Course, which is a course with the lowest monthly charge (300 yen/month, tax-excluded) in Asahi Net.

    Please contact us for details.

    * When changing to Mail and Blog Course, you need to register a credit card for payment.