FAQs

FTTH with FLET'S

  • I will be moving during the applicable campaign period. Will the campaign still be applied if I continue to use the FTTH with FLET’S service at my new home?

    Whether the campaign continues to be applied or not depends on whether or not you move within the same service area*1 of NTT and whether the line type*2 is changed or not.

    *1: When you move within the same service area that means the address of your previous home and that of your new home are both within the service area of NTT East, or are both within the service area of NTT West.

    For details of the service areas, please refer to the webpages of NTT East/NTT West.

    *2: Line type refers to the type of NTT lines (Home type or Mansion type.)

    ■ If you move within the same service area without a change of line type.
    The current campaign will continue to be applied.

    ■ If you move within the same service area with a change of line type.
    The current campaign will no longer be applied.

    ■ If you move outside of the current service area.
    As the course needs to be changed, the current campaign will no longer be applied.
    However, if you apply for NTT line installation through Asahi Net, a new campaign will be applied at your new home.