FAQs

BB Entry

  • An authentication error shows up and cannot connect to the internet.
    Please check the following:

    1. Is the Asahi Net course you are using BB Entry Course?

    If the Asahi Net course you are using is not BB Entry Course, there is a need to change your course.
    Please refer to the following page for details.
    >> Service Page: BB Entry

    2. Please check your connection settings.

    User Name : Asahi Net User ID@atson.net(E.g., ab4t-ash@atson.net)
    Password : Asahi Net password
    Protocol : CHAP method

    Please refer to the following page for detailed settings.
    >> Connections Settings: BB Entry

    3. You cannot make more than one connection with FLET’S ADSL Entry (i.e., connecting from more than one place) using one Asahi Net ID.