FAQs

Dial-up Connection

  • I finished setting up, but cannot connect to the internet.
    Please check the following:
    1. You may have the wrong Access Point telephone number, connection user name or password the settings.
    2. If you are using analog line, please check if the line type and the connection settings are matching.
      The line type and the connection settings are as follows.
      • Touch-tone line: Tone
      • Dial line: Pulse

    Please refer to the following page for Access Point telephone number and connection settings.

    Settings Guide: All-Japan Access Point