FAQs

B FLET'S, FLET'S Hikari Next, FLET'S Hikari Light, FLET'S Hikari Premium

  • I can't connect to the FLET'S service. Why?
    Here is a list of things to check.

    1. Have you connected all equipment as instructed by NTT?
    Please take a look at the instructions NTT sent you and make sure that you have connected everything up correctly.

    2. Are you using the correct FLET'S Course?
    You must be using the Asahi Net FLET'S Course that matches the type of NTT FLET'S line you have. For example, if you have a NTT FLET'S Hikari Next Family line you need to be using either Asahi Net's FLET'S Hikari Next Family Course or FTTH with FLET'S Home Course.

    3. Are you using the correct connection User Name?
    The following User Name and Password are required for connection to FLET'S services.

    User Name : Asahi Net User ID@atson.net
    Password : Asahi Net password

    Still can't connect?
    Please contact Asahi Net.