FAQs

Administrative Questions

  • How do I cancel a family member's Asahi Net membership?

    It is possible to cancel on-line, using Asahi Net's Account Maintenance page.
    Please open the Cancellation and Settings page, choose Cancellation and enter your family member's Asahi Net ID and password when prompted.

    Cancellation and Settings

    Alternatively, you may request cancellation by phone, e-mail or paper.

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