FAQs

Administrative Questions

  • I no longer need an Internet connection service. Can I change my Course/Plan?
    Yes, it is possible. If you do not need the Internet connection service but you would like to keep your Asahi Net email address, please change your Course/Plan to the Mail and Blog Course, 300 yen/month, as it is the cheapest Plan we are currently offering.

    >> Mail and Blog Course

    Please access the following page to change your Course/Plan. Your Course/Plan can be changed on-line or you can download a form and fax or mail it to Asahi Net after completing the form.

    >> Individual Members: Change Course
    >> Business Service Users: Change Course

    If you change your Course/Plan to the Mail and Blog Course, it will take effect from the first day of the following month.