FAQs

Administrative Questions

  • When will my application for Course/Plan change become effective?
    Changing your Course/Plan to a Dialup Course K Plan, Dialup Course S Plan or Mail and Blog Course
    The change will take effect on the first day of the following month.

    Changing your Course/Plan to a ADSL/Fiber-optic/ISDN Course
    The change will take effect when you first get connected to the Internet with the applied service.

    Changing the Plan in the same Course
    The change will take effect on the first day of the following month.