Internet Service Provider in Japan - English Signup and English Customer Service

AsahiNet

  • JPEN
  • Menu
  • Individual
  • Business (Japanese)
  • FAQ
  • Contact
  • Web Mail

Individual

  • Internet Connection

    • Fiber-Optics (FTTH)

      • Asahi Net FTTH with FLET'S
      • Asahi Net docomo Hikari
    • Low-cost SIMs

      Low-cost SIMs
      Asahi Net LTE (Data SIM Card)
    • Other Services

  • Optional Services

    • Fixed (Static) IP

      • Fixed (Static) IP address

      Security

      Virus Protection
      Email Virus Check
      Spam Filter
      Neo-SpamBlock
    • Contents

      • Hikari TV for Asahi Net

      Mail

      • MyMail
      • MyMail Forwarding Service
      • Additional Mailbox Service
    • Other Services

  • Member Support

    • Individual Members

      Login MyPage

      Please have your Asahi Net ID and Password ready.

      • Forgot password
      • What are the types of ID?
      • Contact Us
    • Most Frequent Support Requests

      • Moving?
      • Steps to Start Using IPv6 Connection Feature
      • Confirm/Change Registered Information
      • Account Status
      • Confirm ID
      • Change/Reset Password
      • Billing Statement

      Accounts and Services

    • Notice

      • Maintenance and Service Outages
      • Support Updates
      • Security Updates

      Troubleshooting

      • Settings Guide
      • FAQs
      • Online Security
  • Business Members(PC site in Japanese)
  • FAQ
  • Contact
  • WEB MAIL

Close

  • TOP
  • Support
  • FAQs
  • CGI: Form Decode...

Member Support

  • Support Top
  • Accounts and Services
    • Account Status
    • Confirm/Change
      Registered Information
    • Billing Statement
    • Check/Change Credit Card Information
    • Confirm ID
    • Change/Reset Password
    • Register/Change Contact Email Address
    • Email Account Maintenance
    • Moving Procedure
    • Fixed IP Address Option
    • Online Security
    • Data Backup Service
    • IP-Phone Service
    • Personal Homepage Service
    • Mobile Services
    • au Hikari Supplementary Service
    • Other Services
    • Cancellation and Settings
    • Accounts and Services
  • Asahi Net Services
    • Fiber-Optics (FTTH)
    • Mobile Services
    • Online Security Services
    • Fixed IP Address Option
    • IP-Phone
    • Email Service
    • Data Backup Services
    • TV Services
    • Blogs/Personal Homepage Web Hosting Service
    • Donation Programs
    • Asahi Net Services
  • Settings Guide
    • Internet Connection
      • Fiber-Optics (FTTH) Network
      • ADSL Network
      • Dial-up Connection
      • Mobile Network
    • Fixed IP Address Option
    • Email Account
    • Personal Homepage
    • IP-Phone Service
    • Online Security
    • Data Backup Service (Japanese)
    • Device Configuration
    • Others
  • Choose by Network
    • FTTH with FLET'S
    • Asahi Net au Hikari
    • Asahi Net Fiber-Optics (FTTH)
    • Asahi Net DocomoHikari
    • Asahi Net WiMAX 2+
    • Asahi Net LTE (ANSIM)
    • FLET'S ADSL
    • Neo-Discount ADSL(50M/12M)
    • Other Services
    • Support Top
  • Maintenance Updates
  • Online Security
    • Security Updates
    • Blogs by Kaspersky
    • Threats on Internet. Your To-Do List
      • [Tip 1] What is Computer Virus? Points to countermeasure.
      • [Tip 2] The number of SPAM and malicious emails are rising!
      • [Tip 3] Internet fraud is evolving. How does it work and how can we prevent?
      • [Tip 4] Online identity theft. How can we protect ourselves?
      • [Tip 5] Your PC could be the next target! What happens when you are hacked and how to prevent it.
    • Asahi net's online Security Service
    • Asahi Net Policies and Practices for Security
      • Information Security
      • Outbound Port 25 Blocking (OP25B) Implementation
      • Inbound Port 53 Blocking (IP53B) Implementation
    • References
  • FAQs
    • FAQs about Joining Asahi Net
    • FAQs about Your Account
      • Your Account
    • FAQs about Your Email Account
      • Email
      • Email Virus Check
      • Neo-SpamBlock
    • FAQs about Personal Web Hosting Service
      • Personal Homepage Service
      • Virtual Domain Web Hosting (Japanese)
      • MMJP Homepage Service (Japanese)
      • CGI : Form Decoding
    • FAQs about Online Security Service
      • Kaspersky Security (Japanese)
      • Email Virus Check
      • Neo-SpamBlock
      • i-Filter (Japanese)
    • FAQs about Data Backup Service
      • For Windows - Unlimited Data Backup(AOS) (Japanese)
      • For Mobile Devices - Unlimited Data Backup(AOS) (Japanese)
    • FAQs about Courses by Network Types
      • Asahi Net FTTH with FLET'S
      • Asahi Net Hikari (For FLET’S Users)(Japanese)
      • Asahi Net Hikari (For the first time users of Fiber-Optic lines)(Japanese)
      • Asahi Net DocomoHikari
      • FLET’S Hikari Next/ FLET’S Hikari Lite / B FLET’S / FLET’S Hikari Premium
    • ADSL Network
      • FLET’S ADSL
      • BB Entry
      • Neo-Discount ADSL(50M/12M) / Neo-Discount ADSL (IP Phone Available)
      • ADSL Tokai / Lite ADSL Tokai
    • FAQs about Mobile Network
      • Asahi Net WiMAX 2+
      • Asahi Net LTE ANSIM(Data SIM)
      • Asahi Net LTE ANSIM(Voice SIM)
      • High Speed Mobile (Xi-LTE & FOMA-3G Compatible)
      • Asahi Net Wi-Fi Wi2("Witsu")
    • FAQs about Managed Router for Small Businesses
      • Asahi Net Managed Router (Japanese)
    • FAQs about Other Network Services
      • Dial-up Connection
    • FAQs about Fixed IP Address Option
    • FAQs about IP-Phone
      • IP-Phone-C

FAQs

CGI: Form Decode

Troubleshooting

  • I cannot receive emails through Form Decode.
  • I want to send the processed results to more than one address.
  • How do I make more than three options using radio buttons?
  • Support Top
  • Accounts and Services
    • Account Status
    • Confirm/Change
      Registered Information
    • Billing Statement
    • Check/Change Credit Card Information
    • Confirm ID
    • Change/Reset Password
    • Register/Change Contact Email Address
    • Email Account Maintenance
    • Moving Procedure
    • Fixed IP Address Option
    • Online Security
    • Data Backup Service
    • IP-Phone Service
    • Personal Homepage Service
    • Mobile Services
    • au Hikari Supplementary Service
    • Other Services
    • Cancellation and Settings
    • Accounts and Services
  • Asahi Net Services
    • Fiber-Optics (FTTH)
    • Mobile Services
    • Online Security Services
    • Fixed IP Address Option
    • IP-Phone
    • Email Service
    • Data Backup Services
    • TV Services
    • Blogs/Personal Homepage Web Hosting Service
    • Donation Programs
    • Asahi Net Services
  • Settings Guide
    • Internet Connection
      • Fiber-Optics (FTTH) Network
      • ADSL Network
      • Dial-up Connection
      • Mobile Network
    • Fixed IP Address Option
    • Email Account
    • Personal Homepage
    • IP-Phone Service
    • Online Security
    • Data Backup Service (Japanese)
    • Device Configuration
    • Others
  • Choose by Network
    • FTTH with FLET'S
    • Asahi Net au Hikari
    • Asahi Net Fiber-Optics (FTTH)
    • Asahi Net DocomoHikari
    • Asahi Net WiMAX 2+
    • Asahi Net LTE (ANSIM)
    • FLET'S ADSL
    • Neo-Discount ADSL(50M/12M)
    • Other Services
    • Support Top
  • Maintenance Updates
  • Online Security
    • Security Updates
    • Blogs by Kaspersky
    • Threats on Internet. Your To-Do List
      • [Tip 1] What is Computer Virus? Points to countermeasure.
      • [Tip 2] The number of SPAM and malicious emails are rising!
      • [Tip 3] Internet fraud is evolving. How does it work and how can we prevent?
      • [Tip 4] Online identity theft. How can we protect ourselves?
      • [Tip 5] Your PC could be the next target! What happens when you are hacked and how to prevent it.
    • Asahi net's online Security Service
    • Asahi Net Policies and Practices for Security
      • Information Security
      • Outbound Port 25 Blocking (OP25B) Implementation
      • Inbound Port 53 Blocking (IP53B) Implementation
    • References
  • FAQs
    • FAQs about Joining Asahi Net
    • FAQs about Your Account
      • Your Account
    • FAQs about Your Email Account
      • Email
      • Email Virus Check
      • Neo-SpamBlock
    • FAQs about Personal Web Hosting Service
      • Personal Homepage Service
      • Virtual Domain Web Hosting (Japanese)
      • MMJP Homepage Service (Japanese)
      • CGI : Form Decoding
    • FAQs about Online Security Service
      • Kaspersky Security (Japanese)
      • Email Virus Check
      • Neo-SpamBlock
      • i-Filter (Japanese)
    • FAQs about Data Backup Service
      • For Windows - Unlimited Data Backup(AOS) (Japanese)
      • For Mobile Devices - Unlimited Data Backup(AOS) (Japanese)
    • FAQs about Courses by Network Types
      • Asahi Net FTTH with FLET'S
      • Asahi Net Hikari (For FLET’S Users)(Japanese)
      • Asahi Net Hikari (For the first time users of Fiber-Optic lines)(Japanese)
      • Asahi Net DocomoHikari
      • FLET’S Hikari Next/ FLET’S Hikari Lite / B FLET’S / FLET’S Hikari Premium
    • ADSL Network
      • FLET’S ADSL
      • BB Entry
      • Neo-Discount ADSL(50M/12M) / Neo-Discount ADSL (IP Phone Available)
      • ADSL Tokai / Lite ADSL Tokai
    • FAQs about Mobile Network
      • Asahi Net WiMAX 2+
      • Asahi Net LTE ANSIM(Data SIM)
      • Asahi Net LTE ANSIM(Voice SIM)
      • High Speed Mobile (Xi-LTE & FOMA-3G Compatible)
      • Asahi Net Wi-Fi Wi2("Witsu")
    • FAQs about Managed Router for Small Businesses
      • Asahi Net Managed Router (Japanese)
    • FAQs about Other Network Services
      • Dial-up Connection
    • FAQs about Fixed IP Address Option
    • FAQs about IP-Phone
      • IP-Phone-C

Top of FAQs|Member Support

  • Site Map
  • About Us
  • Agreements and Important Matters
  • Personal Information Protection/Efforts for Information Security
  • Contact

GOOD ISP 顧客満足度 No.1
No.1 for customer satisfaction*

Thank you for visiting the [FAQs|Member Support] page of Asahi Net, the Internet provider.
Asahi Net is an internet provider service operated by Asahi Net, Inc., a company listed on the first section of the Tokyo Stock Exchange, offering a rich lineup of connection services such as fiber-optic (Hikari Collaboration, FLET'S Hikari), SIM Card and WiMAX. Asahi Net provides a reliable network environment integrating network quality, customer support and price in an excellent balance, leading the company to receive high evaluations from customers in surveys ran by an external party.
*RBB TODAY Broadband Award 2020 - Best ISP Overall
*RBB TODAY Telework Award 2021 - Best ISP
  • PrivacyMark
  • 東証プライム市場上場
  • JQA UKAS
  • 安全安心マーク

ASAHIネットAsahi Net Top Page

© 2022 Asahi Net, Inc.