FAQs
Asahi Net FTTH with FLET'S
Service
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What is the Asahi Net FTTH with FLET'S service?
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What are the differences among the various types of FLET'S Hikari lines?
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I would like to change the type of FLET'S line.
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Is there a minimum usage period?
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Can I apply for Asahi Net membership with a name different from that of NTT line subscription?
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When NTT contacted me for confirmation of installation date, the line type was changed. Do I need to contact Asahi Net for any procedures?
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Can I use Asahi Net FTTH with FLET'S Course together with services provided by other ISP?
Payment and Charges
Installation
Request Procedures
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What are the required procedures when I am moving?
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I will be moving during the applicable campaign period. Will the campaign still be applied if I continue to use the FTTH with FLET’S service at my new home?
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If there is a period where I cannot use the FLET'S Hikari line during my relocation, will I still be billed a monthly charge?
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I would like to cancel the service.
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I would like to withdraw my application.
Troubleshooting
Service
- What is the Asahi Net FTTH with FLET'S service?
- What are the differences among the various types of FLET'S Hikari lines?
- I would like to change the type of FLET'S line.
- Is there a minimum usage period?
- Can I apply for Asahi Net membership with a name different from that of NTT line subscription?
- When NTT contacted me for confirmation of installation date, the line type was changed. Do I need to contact Asahi Net for any procedures?
- Can I use Asahi Net FTTH with FLET'S Course together with services provided by other ISP?
Payment and Charges
Installation
Request Procedures
- What are the required procedures when I am moving?
- I will be moving during the applicable campaign period. Will the campaign still be applied if I continue to use the FTTH with FLET’S service at my new home?
- If there is a period where I cannot use the FLET'S Hikari line during my relocation, will I still be billed a monthly charge?
- I would like to cancel the service.
- I would like to withdraw my application.