Support Top Accounts and Services Account Status Confirm/Change Registered Information Billing Statement View/Change Credit Card Information Confirm ID Change/Reset Password Register/Change Contact Email Address Email Account Maintenance Moving Procedure Fixed IP Address Option Online Security Data Backup Service IP-Phone Service Personal Homepage Service Mobile Services au Hikari Supplementary Service Other Services Cancellation and Settings Accounts and Services Asahi Net Services Fiber-Optics (FTTH) Mobile Services Online Security Services Fixed IP Address Option IP-Phone Email Service Data Backup Services TV Services Blogs/Personal Homepage Web Hosting Service Donation Programs Asahi Net Services Settings Guide Internet Connection Fiber-Optics (FTTH) Network ADSL Network Dial-up Connection Mobile Network Fixed IP Address Option Email Account Personal Homepage IP-Phone Service Online Security Data Backup Service (Japanese) Device Configuration Others Choose by Network FTTH with FLET'S Asahi Net au Hikari Asahi Net Fiber-Optics (FTTH) Asahi Net DocomoHikari Asahi Net WiMAX 2+ Asahi Net LTE （ANSIM） FLET'S ADSL Neo-Discount ADSL（50M／12M） Other Services Support Top Maintenance Updates Online Security Security Updates Blogs by Kaspersky Threats on Internet. Your To-Do List [Tip 1] What is Computer Virus? Points to countermeasure. [Tip 2] The number of SPAM and malicious emails are rising! [Tip 3] Internet fraud is evolving. How does it work and how can we prevent? [Tip 4] Online identity theft. How can we protect ourselves? [Tip 5] Your PC could be the next target! What happens when you are hacked and how to prevent it. Asahi net's online Security Service Asahi Net Policies and Practices for Security Information Security Outbound Port 25 Blocking (OP25B) Implementation Inbound Port 53 Blocking (IP53B) Implementation References FAQs FAQs about Joining Asahi Net FAQs about Your Account Your Account FAQs about Your Email Account Email Email - Extended Functions (Japanese) Email Virus Check Neo-SpamBlock FAQs about Personal Web Hosting Service Personal Homepage Service Virtual Domain Web Hosting (Japanese) MMJP Homepage Service (Japanese) CGI : Form Decoding FAQs about Online Security Service Kaspersky Security (Japanese) Email Virus Check Neo-SpamBlock i-Filter (Japanese) FAQs about Data Backup Service For Windows - Unlimited Data Backup（AOS） (Japanese) For Mobile Devices - Unlimited Data Backup（AOS） (Japanese) FAQs about Web Contents Services All-you-can-read Tabho (Japanese) FAQs about Courses by Network Types Asahi Net FTTH with FLET'S Asahi Net Hikari (For FLET’S Users)(Japanese) Asahi Net Hikari (For the first time users of Fiber-Optic lines)(Japanese) Asahi Net DocomoHikari (Japanese) Asahi Net au Hikari FLET’S Hikari Next/ FLET’S Hikari Lite / B FLET’S / FLET’S Hikari Premium ADSL Network FLET’S ADSL BB Entry Neo-Discount ADSL(50M/12M) / Neo-Discount ADSL (IP Phone Available)(Japanese) ADSL Tokai / Lite ADSL Tokai FAQs about Mobile Network Asahi Net WiMAX 2+ Asahi Mobile WiMAX Asahi Net LTE ANSIM（Data SIM） Asahi Net LTE ANSIM（Voice SIM） High Speed Mobile (Xi-LTE & FOMA-3G Compatible) (Japanese) Asahi Net Wi-Fi Wi2（"Witsu"） FAQs about Managed Router for Small Businesses Asahi Net Managed Router (Japanese) FAQs about Other Network Services Dial-up Connection FAQs about Fixed IP Address Option FAQs about IP-Phone IP-Phone-C FAQs for Business Service Members FAQs Administrative Questions Account Maintenance (Individual Members) I forgot my password. What should I do? What happens to the current password when a password is re-issued? What do I need to do if my registered address and phone number have changed? How can I change my credit card information? My name has changed. How can I change my name? How do I personalize my e-mail address? How long have I been connected to the Internet this month? Account Maintenance (Business Service Users) There are different types of IDs for Business Services and how do I use them? I forgot my password. What should I do? What happens to the current password when a password is re-issued? How can we change our mailing address / telephone number? How can we change the account administrator? Our company's name has changed. What should we do? How do we receive another e-mail address (e-mail account)? Course/Plan Change Can I change my Course/Plan? When will my application for Course/Plan change become effective? Why has my Course been changed to the FLET'S ISDN Course？ Cancellation of Asahi Net Account (Individual Members) I no longer need an Internet connection service. Can I change my Course/Plan? How can I keep my Asahi Net e-mail address with a monthly charge as cheap as possible? How do I cancel my membership? How do I cancel a family member's Asahi Net membership? How do I cancel family's Asahi Net membership and my Asahi Net membership? After canceling my Individual membership, when will I last be billed? Cancellation of Asahi Net Account (Business Service Users) How do we cancel our Asahi Net contract? After canceling my Business service membership, when will I last be billed? Charges When is the cutoff date for Asahi Net's monthly charge? I have not received a bill from Asahi Net. Is there anything wrong with my payment? Is it possible to confirm my monthly charges? Will I be receiving a billing statement by post every month? How can I change my registered credit card? My registered credit card is no longer valid, what should I do? Support Top Accounts and Services Account Status Confirm/Change Registered Information Billing Statement View/Change Credit Card Information Confirm ID Change/Reset Password Register/Change Contact Email Address Email Account Maintenance Moving Procedure Fixed IP Address Option Online Security Data Backup Service IP-Phone Service Personal Homepage Service Mobile Services au Hikari Supplementary Service Other Services Cancellation and Settings Accounts and Services Asahi Net Services Fiber-Optics (FTTH) Mobile Services Online Security Services Fixed IP Address Option IP-Phone Email Service Data Backup Services TV Services Blogs/Personal Homepage Web Hosting Service Donation Programs Asahi Net Services Settings Guide Internet Connection Fiber-Optics (FTTH) Network ADSL Network Dial-up Connection Mobile Network Fixed IP Address Option Email Account Personal Homepage IP-Phone Service Online Security Data Backup Service (Japanese) Device Configuration Others Choose by Network FTTH with FLET'S Asahi Net au Hikari Asahi Net Fiber-Optics (FTTH) Asahi Net DocomoHikari Asahi Net WiMAX 2+ Asahi Net LTE （ANSIM） FLET'S ADSL Neo-Discount ADSL（50M／12M） Other Services Support Top Maintenance Updates Online Security Security Updates Blogs by Kaspersky Threats on Internet. Your To-Do List [Tip 1] What is Computer Virus? Points to countermeasure. [Tip 2] The number of SPAM and malicious emails are rising! [Tip 3] Internet fraud is evolving. How does it work and how can we prevent? [Tip 4] Online identity theft. How can we protect ourselves? [Tip 5] Your PC could be the next target! What happens when you are hacked and how to prevent it. Asahi net's online Security Service Asahi Net Policies and Practices for Security Information Security Outbound Port 25 Blocking (OP25B) Implementation Inbound Port 53 Blocking (IP53B) Implementation References FAQs FAQs about Joining Asahi Net FAQs about Your Account Your Account FAQs about Your Email Account Email Email - Extended Functions (Japanese) Email Virus Check Neo-SpamBlock FAQs about Personal Web Hosting Service Personal Homepage Service Virtual Domain Web Hosting (Japanese) MMJP Homepage Service (Japanese) CGI : Form Decoding FAQs about Online Security Service Kaspersky Security (Japanese) Email Virus Check Neo-SpamBlock i-Filter (Japanese) FAQs about Data Backup Service For Windows - Unlimited Data Backup（AOS） (Japanese) For Mobile Devices - Unlimited Data Backup（AOS） (Japanese) FAQs about Web Contents Services All-you-can-read Tabho (Japanese) FAQs about Courses by Network Types Asahi Net FTTH with FLET'S Asahi Net Hikari (For FLET’S Users)(Japanese) Asahi Net Hikari (For the first time users of Fiber-Optic lines)(Japanese) Asahi Net DocomoHikari (Japanese) Asahi Net au Hikari FLET’S Hikari Next/ FLET’S Hikari Lite / B FLET’S / FLET’S Hikari Premium ADSL Network FLET’S ADSL BB Entry Neo-Discount ADSL(50M/12M) / Neo-Discount ADSL (IP Phone Available)(Japanese) ADSL Tokai / Lite ADSL Tokai FAQs about Mobile Network Asahi Net WiMAX 2+ Asahi Mobile WiMAX Asahi Net LTE ANSIM（Data SIM） Asahi Net LTE ANSIM（Voice SIM） High Speed Mobile (Xi-LTE & FOMA-3G Compatible) (Japanese) Asahi Net Wi-Fi Wi2（"Witsu"） FAQs about Managed Router for Small Businesses Asahi Net Managed Router (Japanese) FAQs about Other Network Services Dial-up Connection FAQs about Fixed IP Address Option FAQs about IP-Phone IP-Phone-C FAQs for Business Service Members
