FAQs about Joining Asahi Net

• Asahi Net Service
• Service Charge

FAQs about Request Procedures for Members

Your Account

• Registered Information (Individual Members)
• Registered Information (Business Members)
• Billing/Payment
• Changing Service Course
• Moving to Different Location in Japan
• Cancellation (Individual Members)
• Cancellation (Business Service Members)

FAQs about Your Email Account

• Email
• Email Virus Check
• Neo-SpamBlock

FAQs about Personal Web Hosting Service

• Personal Homepage Service
• Virtual Domain Web Hosting
• MMJP Homepage Service
• CGI : Form Decoding

FAQs about Online Security Service

• Kaspersky Security (Japanese)
• Email Virus Check
• Neo-SpamBlock
• i-Filter (Japanese)

FAQs about Data Backup Service

• For Windows - Unlimited Data Backup（AOS） (Japanese)
• For Mobile Devices - Unlimited Data Backup（AOS） (Japanese)

FAQs about Courses by Network Types

Fiber-Optic Network

• Asahi Net FTTH with FLET'S
• Asahi Net Hikari (For FLET’S Users)(Japanese)
• Asahi Net Hikari (For the first time users of Fiber-Optic lines)(Japanese)
• Asahi Net DocomoHikari
• FLET’S Hikari Next/ FLET’S Hikari Lite / B FLET’S / FLET’S Hikari Premium

ADSL Network

• FLET’S ADSL
• BB Entry
• Neo-Discount ADSL(50M/12M) / Neo-Discount ADSL (IP Phone Available)(Japanese)
• ADSL Tokai / Lite ADSL Tokai

FAQs about Mobile Network

• Asahi Net WiMAX 2+
• Asahi Net LTE ANSIM（Data SIM）
• Asahi Net LTE ANSIM（Voice SIM）
• High Speed Mobile (Xi-LTE & FOMA-3G Compatible)
• Asahi Net Wi-Fi Wi2（"Witsu"）

FAQs about Managed Router for Small Businesses

• Asahi Net Managed Router (Japanese)

FAQs about Other Network Services

• Dial-up Connection

FAQs about Fixed IP Option

• Fixed IP Option

FAQs about IPv6

• IPv6 and IPv6 Connection Feature

FAQs about IP-Phone

• IP-Phone-C