The impact of the Earthquake with an Epicenter in Central and Eastern Iburi Region in Hokkaido Prefecture of 2018 on our services
September 6, 2018
We would like to offer our deepest sympathies for those who are suffering as a result of the Earthquake with an Epicenter in Central and Eastern Iburi Region in Hokkaido Prefecture. We sincerely hope for the earliest recovery of everyone that was affected.
We would like to inform you of the impact of the earthquake in Hokkaido on Asahi Net's services.
Impact on the delivery time of products and contract documents from Asahi Net
As all distribution companies are experiencing delays in making deliveries to Hokkaido region, products and contract documents from Asahi Net may take longer than usual to be delivered to that area. We apologize in advance and appreciate your understanding.
Impact on Asahi Net's communication equipment
Please check Maintenance and Service Outages page in the Member Support site for the latest information.
Asahi Net English Customer Support
(Open hours: 10:00 a.m. - 5:00 p.m., weekdays, excluding national holidays.)
- 03-6631-0861 (For calls from mobile phone, IP-Phone or public phone)
- 0120-577-135 (For calls from NTT landline)
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