Notice on Closing of Asahi Mobile WiMAX Service

September 3, 2018

This notice is for Asahi Net members currently using Asahi Mobile WiMAX service.

UQ Communication Inc., which is the supplier of Asahi Mobile WiMAX service, has announced that it will close its WiMAX service as of March 31, 2020. Accordingly, we will be closing Asahi Mobile WiMAX service.
We appreciate those members who have been using the service.

After closing of the service, WiMAX devices and WiMAX services featured on some of the WiMAX2+ devices will not be available for use.

For those members currently using Asahi Mobile WiMAX service, we recommend upgrading to the succeeding service of Asahi Net WiMAX 2+. We would like to ask those members to consider applying for Asahi Net WiMAX 2+.

1. Closing Services

All plans of Asahi Mobile WiMAX service

  • Asahi Mobile WiMAX Fixed Plan
  • Asahi Mobile WiMAX Two-tier Plan
  • Asahi Mobile WiMAX Fixed Plan (with Fixed IP Address Option)
  • Asahi Mobile WiMAX Two-tier Plan (with Fixed IP Address Option)

2. Service Closing Date

March 31, 2020

* [Important Notice] Regarding cancellation charge
Please note that a cancellation charge will be billed for a cancellation of Asahi Mobile WiMAX service during the period other than the contract renewal period, or that is not associated with the upgrading from Asahi Mobile WiMAX to Asahi Net WiMAX 2+ service.

3. Upgrade to Asahi Net WiMAX 2+ Service

(1) Effective Period

From October 1, 2018 to March 10, 2020

* It will take few days after the receipt of application until the delivery of device by post.

(2) Applicable Members

Members subscribing one of the following services/plans, regardless of the subscription period.

  • Asahi Mobile WiMAX Fixed Plan
  • Asahi Mobile WiMAX Two-tier Plan
  • Asahi Mobile WiMAX Fixed Plan (with Fixed IP Address Option)
  • Asahi Mobile WiMAX Two-tier Plan (with Fixed IP Address Option)

(3) How to Apply

We are currently preparing an online application form, which we will notify once it is available.

(4) Service Upgrade Benefits

The upgrade benefits are planned as indicated in the chart below.

Unlimited Data with LTE Plan
Initial Fees Initial Setup Charge 3,000 yen

No charge
Mobile Communication Device 20,000 yen

No charge
Designed Cradle 3,000 yen

No charge
Monthly Charges 4,290 yen

3,610 yen for 3 years

4. For Inquiries

Asahi Net English Customer Support
(10:00 a.m. - 5:00 p.m., weekdays, excluding national holidays)

  • 03-6631-0861 (For calls from a mobile phone, IP-Phone, or public phone)
  • 0120-577-135 (For calls from an NTT landline)

Please click here to submit an inquiry to Asahi Net.

Thank you for using Asahi Net. We look forward in continuing to serve you.