Changes in Conditions Regarding Billing Method from NTT Finance

March 20, 2018

This is to notify that payment collection by NTT Finance for Asahi Net charges will change to transfer of receivables to NTT Finance.
Please refer to the followings for details of the change.

Payment method and billing statement of members will not change. You will be able to continue using our service with the current payment method, and there is no action needed on your side.

1. Who Will Be Affected

Members who are using payment collection service of NTT Finance to make payment for Asahi Net charges.

2. Details of Change

[Current] Payment collection by NTT Finance

NTT Finance bills Asahi Net members for Asahi Net charges on behalf of Asahi Net.

[After change] Transfer of receivables to NTT Finance

NTT Finance purchases receivables for Asahi Net charges from Asahi Net and bills Asahi Net members.

Points of changes are illustrated in the following chart, Transfer of receivables for Asahi Net charges. Payment method and billing statement of members will not change and there is no action needed on the members’ side concerning payment method.

[Illustrative of changes] Transfer of Receivables to NTT Finance

[Illustrative of changes] Transfer of Receivables to NTT Finance

  • *1 Asahi Net charges are billed to Asahi Net members together with telecommunication charges which the member has used with NTT East or NTT West and NTT docomo.
  • *2 Payment method will be that the member has registered with NTT Finance. If billing cannot be made together with other telecommunication charges, NTT Finance will bill by invoice.

3. Effective Date

Change will be effective starting from billing for April charges.

For those members who have registered NTT Finance payment collection service for payment method, the payment method will be changed to transfer of receivables to NTT Finance.

If you do not approve of this change, please change your payment method to credit card payment by the end of April, 2018.

4. For Inquiries

Asahi Net English Customer Support
(10:00 a.m. - 5:00 p.m., weekdays, excluding national holidays)

  • 03-6631-0861 (For calls from a mobile phone, IP-Phone, or public phone)
  • 0120-577-135 (For calls from an NTT landline in Japan)

Please click here to submit an inquiry to Asahi Net.

Notes on payment by invoicing from NTT

  • If Asahi Net member pays for the charges by invoicing from NTT, Asahi Net shall transfer receivables for the member’s Asahi Net charges to NTT Finance. In such event, Asahi Net and NTT Finance shall omit to notify the member or to request the member to give consent for the transfer.
  • Members whose Asahi Net charges have been transferred as receivables to NTT Finance, shall pay for the charges based on the billing (payment date, etc.) from NTT Finance. Please note that in the event the member fails to pay even after the payment date has passed, NTT Finance may bill the member a late interest calculated at the annual rate of 14.5% (365-day daily rate) from the day following the payment date to the day preceding the date the payment is made.
  • In the event receivables for charges are transferred to NTT Finance, Asahi Net shall receive information on the member’s payment condition and situations concerning the payment, etc. from NTT Finance.
  • In the event receivables for charges have been transferred concerning those members using the payment collection service (a service which allows customers to pay for charges together with telecommunication charges of NTT East/West* or NTT docomo) provided by NTT Finance, NTT Finance may provide information, on the member’s payment condition, etc., to telecommunication service contractor of NTT East/West* or NTT docomo which the member has designated upon the use of payment collection service combining with phone charges, etc.,
  • NTT East: NIPPON TELEGRAPH AND TELEPHONE EAST CORPORATION,
    NTT West: NIPPON TELEGRAPH AND TELEPHONE WEST CORPORATION