Telephone support over the New Year period
December 06, 2017
Our English Customer Support is open from 10am to 5pm, Monday through Friday. We are closed on Saturdays, Sundays, and Japanese national holidays which include New Year’s holiday period from December 29th through January 3rd.
List of frequently asked questions are available on the following page, which hope to be able to assist you while our English Customer Support is closed.
The English telephone support schedule for the New Year period
| 28th December 2017 (Thursday) | 10am - 5pm |
|---|---|
| 29th December 2017 (Friday) | Closed |
| 30th December 2017 (Saturday) | Closed |
| 31st December 2017 (Sunday) | Closed |
| 1st January 2018 (Monday) | Closed |
| 2nd January 2018 (Tuesday) | Closed |
| 3rd January 2018 (Wednesday) | Closed |
| 4th January 2018 (Thursday) | 10am - 5pm |
For any problems during the New Year holiday period, please contact us by email or fax and we will respond as soon as we reopen on the 4th of January.
Alternatively, if you are able to communicate in Japanese, please consider contacting our Japanese support lines.
Support (Japanese)