News and Announcements

17th February 2017
Updating your Web browser and confirming email client settings

Thank you for using Asahi Net.

Please regularly update your Web browser and/or confirm that you are using the appropriate email client configuration settings.

We, at Asahi Net, recommend that our customers use or update to the latest versions of their Web browsers and/or email clients, as well confirm that they are using the appropriate settings for their email clients in order to use the Internet safely.

Maintain online security by using the latest versions of your Web browsers or email clients, combined with the proper configuration settings.

Please refer to the contents of this announcement for more information on how to do so.

How to Update Your Web Browser

For more information on how to update common Web browsers, please see the Web page below.

How to Update Your Internet Web Browser

Check the Version and Configuration Settings for Your Email Client

Please confirm if your current email client is using the settings recommended by Asahi Net.

Email Client Configuration Guide

For details on how to update your email client, please refer to the email client’s official Website, support page, etc.

If you are using an email client where developer support has ended, such as Outlook Express, Outlook 2003, Eudora, and so on, to protect your privacy, we recommend that you change your email client.

Please see and choose from the list of email clients listed in our configuration guide.

Thank you for continuing to use Asahi Net.


Please contact us if you have questions.

Asahi Net English Customer Service

: 0120-577-135

(if using an NTT landline)

: 03-6631-0861

(if using a cellphone or VoIP phone)

: Monday - Friday, 10:00am - 5:00pm

(excluding national and Asahi Net holidays)

For inquiries by email or online form, please inquire from this Web page.