27th December 2016
Message for All Affected by the Massive Fire in Itoigawa City, Niigata

We would like to offer our deepest sympathies for those who are suffering as a result of the massive fire occurred in Itoigawa City. We sincerely hope for the safety and speedy recovery of everyone affected.

As defined by the Disaster Relief Act, as of today we implement the support measures to ensure our services are available to all of our members who were affected by the Itoigawa City fire.

For details, please contact Asahi Net's customer support desk.

Asahi Net English Customer Support

• Phone :
  03-6631-0861 (from mobile phone, IP-Phone, public phone)
  0120-577-135 (from a NTT landline)
• Phone support hours are Monday-Friday, 10am to 5pm, excluding national holidays and Asahi Net holidays.
• For any inquiry during national holiday period, please check our open hour schedule.
• Web : https://asahi-net.jp/en/support/contact/
• E-mail: eap-net@asahi-net.or.jp