Telephone support over the New Year period
Our English support desk is open from 10am to 5pm, Monday through Friday. We are closed on Saturdays, Sundays, and Japanese national holidays which include New Year’s holiday period from December 29th through January 3rd.
The English telephone support schedule for the New Year period
|28th December 2016 (Wednesday)||10am - 5pm|
|29th December 2016 (Thursday)||Closed|
|30th December 2016 (Friday)||Closed|
|31st December 2016 (Saturday)||Closed|
|1st January 2017 (Sunday)||Closed|
|2nd January 2017 (Monday)||Closed|
|3rd January 2017 (Tuesday)||Closed|
|4th January 2017 (Wednesday)||10am - 5pm|
For any problems during the New Year holiday period, please contact us by email or fax and we will respond as soon as we reopen on the 4th of January.
Alternatively, if you are able to communicate in Japanese, please consider contacting our Japanese support lines.
>> Support (Japanese)