News and Announcements

21st October 2016
Contract Renewal Notice


Thank you very much for using Asahi Net.

From October 2016 Asahi Net will send an email of “contract renewal notice” to members using a service with a fixed-term contract.

1. Users to Receive Email

All the individual members using the services listed below

  • * Business members will not receive emails of the notice. Please check the Account Maintenance page.

2. Applicable Services

  • Asahi Net au Hikari Home Zutto Giga Value Type
  • Asahi Net au Hikari Home Giga Value Type
  • Asahi Net WiMAX 2+
  • Asahi Mobile WiMAX (Effective 31st May 2015, Asahi Net is no longer taking applications for the Asahi Mobile WiMAX Course.)
  • Neo-Discount Mobile (Effective 30th September 2015, Asahi Net is no longer taking applications for the Neo-Discount Mobile.)

3. Time of Sending Notice

On the 25th day of the month preceding the contract renewal month you will be sent a “contract renewal notice” email to your “@asahinet.jp” or “@asahi-net.or.jp” email address.

4. How to Apply

No application is necessary.

Since the services listed above have a contract with an automatic renewal, you need not apply if you wish to continue to use any of the services.

If you want to change or cancel your contract, a penalty charge will be billed if you don’t do so in the contract renewal month, while no penalty charge will be billed if you do so in the contract renewal month.

To change or cancel your contract, please use the Account Maintenance page.

Thank you.