10th June 2015 : Changes to the English support phone numbers
The English customer support phone numbers will change effective 10th June 2015, as written below. If you have any questions in the future, please use the new phone numbers below. Your understanding is appreciated.
English customer support phone numbers
| (Old) Phone number | (New) Phone number |
|---|---|
| 0570-01-3522 | 0120-577-135 |
| ＜from cell phones, PHS, IP-Phones＞ 03-3569-3522 |
＜from cell phones, PHS, IP-Phones＞ 03-6631-0861 |
Additionally, our support hours will not be changed.
For more details, please see below.
>> How To Contact Asahi Net
Alternatively, if you are able to communicate in Japanese, please consider contacting our Japanese support lines.
>> Support (Japanese)