10th June 2015 : Changes to the English support phone numbers

The English customer support phone numbers will change effective 10th June 2015, as written below. If you have any questions in the future, please use the new phone numbers below. Your understanding is appreciated.

English customer support phone numbers


(Old) Phone number (New) Phone number
0570-01-3522 0120-577-135
<from cell phones, PHS, IP-Phones>
03-3569-3522
<from cell phones, PHS, IP-Phones>
03-6631-0861

Additionally, our support hours will not be changed. For more details, please see below.

>> How To Contact Asahi Net

Alternatively, if you are able to communicate in Japanese, please consider contacting our Japanese support lines.

>> Support (Japanese)