18th December 2012 : Telephone support over the New Year period

Asahi Net's English telephone support is available from 10am to 5pm, Monday through Friday, excluding national holidays and Asahi Net holidays.

The English telephone support schedule for the New Year period

28th December 2012 (Friday) Available
29th December 2012 (Saturday) Not available
30th December 2012 (Sunday) Not available
31st December 2012 (Monday) Available
1st January 2013 (Tuesday) Not available
2nd January 2013 (Wednesday) Not available
3rd January 2013 (Thursday) Not available
4th January 2013 (Friday) Available

If you experience a problem outside of support hours, please contact us by email or fax and we will reply to you as soon as we can during support hours.

>> How To Contact Asahi Net

Alternatively, if you are able to communicate in Japanese, please consider contacting our Japanese support lines.

>> Support (Japanese)