Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
>> Support News Subscription

Are you a mobile phone user?
Asahi Net's English mobile phone site also lists maintenance and service outages.
>> Asahi Net Mobile Phone Site

Service Outages

We apologize for the inconvenience caused by these outages of the past 4 weeks.

From To Detail
2018/09/23 20:18 2018/09/23 21:53 There were cases of email being unable to be received.
2018/9/18 15:59 2018/9/19 13:25 There were delivery delays in part of the emails received during 15:59 - 17:19 on September 18, 2018.
2018/09/06 08:30 2018/09/10 10:00 Our Asahi Net LTE (ANSIM) Internet connection service was unavailable.
2018/09/04 16:00 2018/09/10 10:00 Our Asahi Net LTE (ANSIM) Internet connection service was unavailable.
2018/09/06 03:08 2018/09/10 09:00 Some of our Internet connection services were unavailable within Hokkaido area.
2018/08/24 09:00 2018/08/25 14:42 Our Asahi Net LTE (ANSIM) Internet connection service was unavailable.

Emergency Maintenance


Date/Time : 2018/10/04 05:00〜07:00
Area:Miyagi, Kanagawa, Niigata
Service:FLET'S Hikari Next, FLET'S Hikari Light connection services.
Impact:Service may be unavailable.


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2018/10/26 00:00 to 2018/10/26 02:00 Location Okayama
Service FLET'S Hikari Premium connection service.
Impact Service may be unavailable.
2018/10/15 00:30 to 2018/10/15 02:30 Location Okayama
Service FLET'S Hikari Next, FLET'S Hikari Light connection services.
Impact Service may be unavailable.
2018/10/15 00:30 to 2018/10/15 02:30 Location Hiroshima
Service FLET'S Hikari Next Family, FLET'S Hikari Light, FLET'S ADSL, FLET'S ISDN connection services.
Impact Service may be unavailable.
2018/10/15 00:30 to 2018/10/15 02:30 Location Shimane
Service All of FLET'S Internet connection services.
Impact Service may be unavailable.
2018/10/10 00:00 to 2018/10/10 06:00 Location Hyogo
Service FLET'S Hikari Next Mansion, FLET'S Hikari Premium, FLET'S ADSL, FLET'S ISDN connection services.
Impact Service may be unavailable.
2018/09/28 00:00 to 2018/09/28 04:00 Location Akita
Service FLET'S Hikari Next Mansion,B FLET'S Basic connection services.
Impact Service may be unavailable.
2018/09/28 00:00 to 2018/09/28 04:00 Location Yamanashi
Service FLET'S ADSL connection service.
Impact Service may be unavailable.
2018/09/20 21:00 to 2018/09/21 02:00 Location Japan
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2018/09/19 20:00 to 2018/09/20 07:00 Location Japan
Service Online account maintenance, Neo-Spam Block, Web mail
Impact Not available up to several minutes during this period.
2018/09/19 00:00 to 2018/09/19 06:00 Location Shizuoka
Service FLET'S Hikari Premium, FLET'S ADSL, FLET'S ISDN connection services.
Impact Service may be unavailable.
2018/09/14 00:00 to 2018/09/14 06:00 Location Gunma
Service * This maintenance is postponed.
FLET'S Hikari Next, B FLET'S(Business, Basic), FLET'S ADSL, BB Entry and FLET'S ISDN connection services.
Impact Several disconnections may occur during this period.
2018/09/13 05:30 to 2018/09/13 06:30 Location Japan
Service Receive mail, Online account maintenance, Neo-Spam Block, Web mail, i.E-mail
Impact Not available up to several minutes during this period.
2018/09/07 00:00 to 2018/09/07 04:00 Location Kanagawa
Service FLE'TS Hikari Next mansion Internet connection service.
Impact Several disconnections during this period.
2018/09/06 21:00 to 2018/09/07 04:00 Location Japan
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2018/9/03 6:00 to 2018/9/03 6:30 Location Osaka
Service FLET'S Hikari Next, FLET'S Hikari Light connection services.
Impact One disconnection may occur during this period.
2018/9/01 7:40 to 2018/9/01 8:00 Location Osaka,Aichi
Service FLET'S Hikari Next, FLET'S Hikari Light connection services.
Impact One disconnection may occur during this period.
2018/9/01 7:40 to 2018/9/01 8:00 Location Shizuoka
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact One disconnection may occur during this period..
2018/08/28 00:00 to 2018/08/28 06:00 Location Iwate
Service FLET'S Hikari Next, B FLET'S(Business, Basic), FLET'S ADSL, BB Entry and FLET'S ISDN connection services.
Impact Several disconnections may occur during this period.
2018/08/23 04:00 to 2018/08/23 06:30 Location Okinawa
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact One disconnection may occur during this period.
2018/08/22 02:00 to 2018/08/22 04:00 Location Japan
Service Account Maintenance service
Impact During the maintenance period, confirmation of supplied service with postal code will not be available.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service