Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Are you a mobile phone user?
Asahi Net's English mobile phone site also lists maintenance and service outages.
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Time is based on the 24 hour clock.

Service Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
2018/10/12 23:09 2019/01/10 11:34 There are cases of email being unable to be sent through our mail.asahi-net.or.jp server.
2019/01/09 17:18 2019/01/09 17:21 ADSL TOKAI Internet connection service was unavailable.
2019/01/04 12:38 2019/01/04 15:27 There were cases of our FLET'S connection, Asahi Net docomo Hikari Internet connection services was unavailable within Niigata pref.
2019/01/03 01:55 2019/01/03 04:26 Our FLET'S ADSL and FLET'S ISDN Internet connection service was unavailable within Nara Pref.
2018/12/30 18:06 2018/12/30 18:50 Our FLET'S ADSL and FLET'S ISDN Internet connection service was unavailable within Kochi Pref.
2018/12/29 03:00 2018/12/29 10:49 The Neo-SpamBloc may had been unavailable.
2018/12/28 16:06 2018/12/28 16:08 Our FLET'S ADSL and FLET'S ISDN Internet connection service was unavailable within Oita Pref.
2018/12/28 00:00 2018/12/28 01:13 There were problems in our Account Maintenance service and Web Mail service.
2018/12/19 10:36 2018/12/19 12:26 There were cases of our FLET'S ADSL Internet connection service being unavailable within Okinawa pref.
2018/12/18 13:14 2018/12/25 20:49 There were cases of email being unable to be received.
2018/12/18 13:14 2018/12/21 22:48 There were cases of Web Mail service being unavailable.

Emergency Maintenance



Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2019/02/22 00:00 to 2019/02/22 06:00 Location Fukuoka pref.
Service FLET'S Hikari Next, Asahi Net docomo Hikari, FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/02/01 00:00 to 2019/02/01 04:00 Location Aomori Pref., Akita Pref., Iwate Pref., Yamagata Pref., Miyagi Pref., Fukushima Pref., Gunma Pref., Tochigi Pref., Yamanashi Pref.
Service FLET'S Hikari Next, Asahi Net docomo Hikari, FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/01/26 00:00 to 2019/01/26 03:00 Location Shimane Pref.
Service Asahi Net docomo Hikari for Apartment, FLET'S Hikari Next Mansion, FLET'S Hikari Light, FLET'S Hikari Premium, FLET'S ADSL, FLET'S ISDN connection services.
Impact Services may be unavailable.
2019/01/26 01:00 to 2019/01/26 04:00 Location Shimane Pref.
Service Asahi Net docomo Hikari for Detached House, FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/1/25 00:00 to 2019/1/25 08:00 Location Hokkaido, Ibaraki pref., Saitama pref., Niigata pref.
Service AsahiNet docomo Hikari, FLET'S Hikari Next, FLET'S Hikari Light, connection services.
Impact Services may be unavailable.
2019/1/18 00:00 to 2019/1/18 08:00 Location Kanagawa,Chiba,Nagano
Service AsahiNet docomo Hikari, FLET'S Hikari Next connection services.
Impact Service may be unavailable.
2018/12/21 00:00 to 2018/12/21 08:00 Location Tokyo
Service FLET'S Hikari Next connection services.
Impact Service may be unavailable.
2018/12/19 02:00 to 2018/12/19 08:00 Location Japan
Service Account Maintenance service
Impact During the maintenance period, confirmation of supplied service with postal code will not be available.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service