Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
>> Support News Subscription

Time is based on the 24 hour clock.

Service Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
2020/07/09 13:08 2020/07/09 13:15 Connection services of FLET'S Hikari Next, Asahi Net docomo Hikari 1 Gbps, and FLET'S Hikari Light may have been unavailable in Gifu, Shizuoka, Aichi, and Mie Pref. due to equipment failure at NTT West.
2020/06/30 01:35 2020/06/30 01:55 Email Virus Check service may have not been working properly.
2020/06/29 21:19 2020/06/29 22:36 There was a delay in sending emails using Email Virus Check service.
2020/06/23 17:16 2020/06/23 17:19 Internet connection using IPv4 over IPv6 DS-Lite Protocol Connection Feature of Asahi Net Hikari Cross, Asahi Net docomo 10 Gbps, and FLET'S Hikari Cross was unavailable in West Japan area.
2020/06/23 15:23 2020/06/23 15:26 Internet connection using IPv4 over IPv6 DS-Lite Protocol Connection Feature of Asahi Net Hikari Cross, Asahi Net docomo 10 Gbps, and FLET'S Hikari Cross was unavailable in West Japan area.
2020/06/19 10:27 2020/06/19 10:30 Internet connection using IPv4 over IPv6 DS-Lite Protocol Connection Feature of Asahi Net Hikari Cross, Asahi Net docomo 10 Gbps, and FLET'S Hikari Cross was unavailable in West Japan area.
2020/06/19 09:54 2020/06/19 09:57 Internet connection using IPv4 over IPv6 DS-Lite Protocol Connection Feature of Asahi Net Hikari Cross, Asahi Net docomo 10 Gbps, and FLET'S Hikari Cross was unavailable in East Japan area.
2020/06/16 21:34 2020/06/16 21:56 Asahi Net website (asahi-net.jp) may have been unable to be displayed.
2020/06/15 16:28 2020/06/15 16:39 Due to equipment failure at NTT EAST, FLET'S Hikari Next Mansion, Asahi Net docomo Hikari 1Gbps for Apartment connection services were unavailable in Kanagawa pref.

Emergency Maintenance


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2020/08/20 03:00 to 2020/08/20 04:30 Area Nationwide
Service Credit Card registration
Impact Credit Card registration may be unavailable.
2020/07/17 11:00 to 2020/07/17 13:00 Area Nationwide
Service Changing settings of Neo-SpamBlock
Impact Service may be unavailable.
2020/07/14 00:00 to 2020/07/14 06:00 Area Aichi, Kyoto, and Osaka Pref.
Service Asahi Net docomo Hikari for Detached House, FLET'S Hikari Next Family and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2020/07/14 00:00 to 2020/07/14 06:00 Area Aichi, Kyoto, and Osaka Pref.
Service Asahi Net docomo Hikari for Apartment and FLET'S Hikari Next Mansion connection services.
Impact Services may be unavailable.
2020/07/02 01:00 to 2020/07/02 06:00 Area Nationwide
Service Credit Card registration
Impact Credit Card registration may be unavailable.
2020/06/29 01:00 to 2020/06/29 06:00 Area Nationwide
Service Credit Card registration
Impact Credit Card registration may be unavailable.
2020/06/26 01:00 to 2020/06/26 06:00 Area Nationwide
Service Credit Card registration
Impact Credit Card registration may be unavailable.
2020/06/26 00:00 to 2020/06/26 06:00 Area Aichi Pref.
Service Asahi Net docomo Hikari for Apartment and FLET'S Hikari Next Mansion connection services
Impact Services may be unavailable.
2020/06/23 03:00 to 2020/06/23 06:00 Area East Japan
Service Internet connection using IPv4 over IPv6 DS-Lite Protocol Connection Feature of Asahi Net Hikari Cross, Asahi Net docomo 10 Gbps and FLET'S Hikari Cross services
Impact Services may be unavailable.
2020/06/22 03:00 to 2020/06/22 06:00 Area West Japan
Service Internet connection using IPv4 over IPv6 DS-Lite Protocol Connection Feature of Asahi Net Hikari Cross, Asahi Net docomo 10 Gbps and FLET'S Hikari Cross services
Impact Services may be unavailable.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service