Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Asahi Net's English mobile phone site also lists maintenance and service outages.
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Service Outages

We apologize for the inconvenience caused by these outages of the past 4 weeks.

From To Detail
2018/07/15 02:04 2018/07/15 02:12 Our FLET'S Hikari Next Family connection service were unavailable within Chiba area.
2018/07/07 09:00 2018/07/11 18:27 Our Internet connection service was unavailable within some area of Hiroshima due to a failure at NTT WEST.
2018/07/10 19:53 2018/07/10 19:57 There were cases of some of our Internet connection service was unavailable within West Japan Area.
2018/07/07 21:00 2018/07/07 22:00 Our FLET'S Next Mansion Internet connection service was unavailable within Kanagawa area.
2018/07/07 09:17 // Currently our Asahi Net LTE (ANSIM) Internet connection service is unavailable.
2018/07/07 09:00 // Our Internet connection services are unavailable within some areas of Okayama and Ehime due to a failure at NTT WEST.
2018/07/07 09:00 2018/07/08 10:00 Our Internet connection service was unavailable within some area of Hyogo due to a failure at NTT WEST.
2018/07/07 09:00 2018/07/07 18:30 Our Internet connection service was unavailable within Kochi due to a failure at NTT WEST.
2018/06/28 07:00 2018/06/28 17:42 There were cases of our Account Maintenance service, Mail service being unavailable.
2018/06/25 14:22 2018/06/25 14:45 It was possible that our ASAHI Mobile WiMAX Internet connection service was unavailable due to a failure at UQ Communications.
2018/06/18 07:58 2018/06/18 12:34 Our Asahi Net LTE (ANSIM) Internet connection service was unavailable.

Emergency Maintenance



Date/Time :2018/07/15 4:00 to 2018/07/15 6:30
Area      :Chiba area
Service   :FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact    :One disconnection may occur during this period.

Date/Time :2018/07/18 4:00 to 2018/07/18 6:00
Area      :Miyagi, Ibaraki
Service   :All of FLET'S Internet connection services
Impact    :One disconnections up to several minutes during this period.

Date/Time :2018/07/18 4:00 to 2018/07/18 6:00
Area      :Saitama
Service   :FLET'S Hikari Next Family, FLET'S Hikari Light, FLET'S ADSL, BB Entry, B Flet's Basic, B Flet's Business, FLET'S ISDN connection services
Impact    :One disconnection may occur up to several minutes during this period.

Date/Time :2018/07/18 4:00 to 2018/07/18 6:00
Area      :Kanagawa
Service   :FLET'S Hikari Next, FLET'S Hikari Light, FLET'S ADSL, BB Entry, B Flet's Basic, B Flet's Business, FLET'S ISDN connection services
Impact    :One disconnections may occur up to several minutes during this period.

Date/Time :2018/07/18 4:00 to 2018/07/18 6:00
Area      :Aomori, Akita, Yamagata, Fukushima, Chiba
Service   :FLET'S Hikari Next, FLET'S Hikari Light connection services
Impact    :One disconnections may occur up to several minutes during this period.

Date/Time :2018/07/18 4:00 to 2018/07/18 6:00
Area      :Iwate
Service   :FLET'S Hikari Next Family, FLET'S Hikari Light connection services
Impact    :One disconnections may occur up to several minutes during this period.

Date/Time :2018/07/18 4:00 to 2018/07/18 6:00
Area      :JAPAN
Service   :ASAHI Net WiMAX2+ and ASAHI Mobile WiMAX connection services
Impact    :Two disconnections during this period.


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2018/08/07 00:00 to 2018/08/07 02:00 Location Hiroshima
Service FLET'S Hikari Premium connection service.
Impact One disconnection up to 20 minutes during this period.
2018/08/03 00:00 to 2018/08/03 06:00 Location Tochigi
Service FLET'S Hikari Next, B FLET'S(Business, Basic), FLET'S ADSL, BB Entry, FLET'S ISDN connection services.
Impact Several disconnections may occur during this period.
2018/07/27 00:00 to 2018/07/27 08:00 Location Niigata
Service All of FLET'S Internet connection services.
Impact Several disconnections during this period.
2018/07/20 00:00 to 2018/07/20 06:00 Location Gunma
Service FLET'S Hikari Next, B FLET'S(Business, Basic), FLET'S ADSL, BB Entry and FLET'S ISDN connection services.
Impact Several disconnections may occur during this period.
2018/07/19 06:00 to 2018/07/19 07:00 Location Japan
Service New connections to some of our Internet services by dial-up, Updating or changing to Webpages, Sending email, Receiving Email, Online account maintenance, Neo-Spam Block, Web mail,and i.email.
Impact Not available up to several minutes during this period.
2018/07/11 01:00 to 2018/07/11 06:00 Location Japan
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2018/07/10 00:00 to 2018/07/10 04:00 Location Fukuoka
Service FLET'S Hikari Premium connection service.
Impact One disconnections may occur up to 60 minutes during this period.
2018/07/10 00:00 to 2018/07/10 04:00 Location Fukuoka
Service FLET'S ADSL connection service.
Impact One disconnection may occur during this period.
2018/07/06 00:00 to 2018/07/06 06:00 Location Yamagata
Service FLET'S Hikari Next, B FLET'S(Business,Basic), FLET'S ADSL, BB Entry, FLET'S ISDN connection services.
Impact Several disconnections may occur during this period.
2018/06/29 06:00 to 2018/06/29 08:00 Location Chiba
Service B FLET'S(Business,Basic), BB Entry, FLET'S ISDN connection services.
Impact Several disconnections during this period.
2018/06/29 00:00 to 2018/06/29 06:00 Location Akita
Service FLET'S connection services.
Impact Several disconnections during this period.
2018/06/28 14:30 to 2018/06/28 18:30 Location Japan
Service On-line signup
Impact Not available.
2018/06/28 06:00 to 2018/06/28 07:00 Location Japan
Service New connections to some of our Internet services by dial-up, Updating or changing to Webpages, Sending email, Receiving Email, Online account maintenance, Neo-Spam Block, Web mail,and i.email.
Impact Not available up to several minutes during this period.
2018/06/22 00:00 to 2018/06/22 06:00 Location Nagano
Service FLET'S connection services.
Impact Several disconnections may occur during this period.
2018/06/15 00:00 to 2018/06/15 06:00 Location Fukushima
Service FLET'S Hikari Next, FLET'S Hikari Light, FLET'S ADSL, BB Entry, B Flet's, FLET'S ISDN connection services.
Impact Several disconnections may occur during this period.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service