Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
>> Support News Subscription

Are you a mobile phone user?
Asahi Net's English mobile phone site also lists maintenance and service outages.
>> Asahi Net Mobile Phone Site

Time is based on the 24 hour clock.

Service Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
2019/03/18 18:54 2019/03/18 19:26 Internet connection services may had been unavailable in all areas.
2019/03/15 12:43 2019/03/15 14:20 There were cases of the AsaBlo service being unavailable.
2019/03/15 08:54 2019/03/15 09:03 FLET'S connection services may had been unavailable in Aichi pref.
2019/03/08 14:04 2019/03/08 14:14 There were cases of it not being possible to update MMJP Web and Virtual Domain Web pages.
2019/03/07 12:52 2019/03/07 12:53 All internet connection services including IPv6 connection feature (IPoE) may had been unavailable.
2019/03/05 10:55 2019/03/05 11:38 FLET'S ADSL and FLET'S ISDN connection services may had been unavailable in Aichi pref.
2019/02/20 09:56 2019/02/20 17:37 Some of the internet connection services FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House, FLET'S Hikari Light may had been unavailable in Fukuoka Pref.

Emergency Maintenance



Date/Time : 2019/03/29 00:00-02:00
Area:Shizuoka Pref.
Service:FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House and FLET'S Hikari Light connection services.
Impact:Services may be unavailable.


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2019/05/24 01:00 to 2019/05/24 06:00 Location Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2019/05/21 01:00 to 2019/05/21 06:00 Location Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2019/05/14 01:00 to 2019/05/14 06:00 Location Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2019/04/23 01:00 to 2019/04/23 06:00 Location Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2019/04/18 01:00 to 2019/04/18 06:00 Location Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2019/04/16 01:00 to 2019/04/16 06:00 Location Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2019/04/09 01:00 to 2019/04/09 06:00 Location Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2019/03/20 01:00 to 2019/03/20 05:00 Location Nationwide
Service FLET'S Hikari, Asahi Net docomo Hikari, All FLET'S, Neo-Discount ADSL, Asahi Net LTE (ANSIM), ASAHI Net WiMAX 2+, ASAHI Mobile WiMAX connection services.
Impact Services may be unavailable.
2019/03/18 21:00 to 2019/03/19 02:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2019/03/18 02:00 to 2019/03/18 05:00 Location Nationwide
Service Credit Card registration
Impact
2019/03/15 05:00 to 2019/03/15 06:00 Location Kanagawa Pref., Toyama Pref., Kagoshima Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House, FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/03/15 02:00 to 2019/03/15 06:00 Location Western Japan
Service Neo-Discount ADSL service.
Impact Service may be unavailable.
2019/03/05 21:00 to 2019/03/06 07:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2019/03/04 00:30 to 2019/03/04 03:00 Location Nagasaki Pref.
Service FLET'S Hikari Next, Asahi Net docomo Hikari, FLET'S Hikari Light, FLET'S ADSL, FLET'S ISDN connection services.
Impact Services may be unavailable.
2019/02/27 02:00 to 2019/02/27 08:00 Location Nationwide
Service Account Maintenance service
Impact During the maintenance period, confirmation of supplied service with postal code will not be available.
2019/02/27 00:00 to 2019/02/27 06:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact Connection failure and some disconnections may occur during this period.
2019/02/26 21:00 to 2019/02/27 07:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2019/02/22 05:00 to 2019/02/22 05:30 Location Mie Pref., Yamaguchi Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House, FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/02/22 00:00 to 2019/02/22 06:00 Location Fukuoka pref.
Service FLET'S Hikari Next, Asahi Net docomo Hikari, FLET'S Hikari Light connection services.
Impact Services may be unavailable.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service