Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Are you a mobile phone user?
Asahi Net's English mobile phone site also lists maintenance and service outages.
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Service Outages

We apologize for the inconvenience caused by these outages of the past 4 weeks.

From To Detail
2018/05/25 11:24 2018/05/25 12:29 Our Web site (asahi-net.jp) was unavailable.
2018/05/24 06:00 2018/05/24 15:23 There were cases of Virtual Domain, MMJP Form Decode CGI being unavailable.
2018/05/16 21:00 2018/05/16 22:00 Our FLET'S Next Mansion Internet connection service was unavailable within Kanagawa area.
2018/05/15 20:00 2018/05/15 22:00 Our FLET'S Next Mansion Internet connection service was unavailable within Kanagawa area.
2018/05/15 15:22 2018/05/15 15:28 Our Asahi Net LTE (ANSIM) Internet connection service was unavailable.
2018/05/12 18:37 2018/05/12 20:39 Our FLET'S Next Mansion Internet connection service was unavailable within Oita area.
2018/05/09 08:00 2018/05/09 15:00 There were cases of some of our services being unavailable.
2018/05/07 02:00 2018/05/08 11:38 There were cases of our Internet connection services were unavailable.
2018/05/06 23:00 2018/05/07 02:00 Our FLET'S Next Mansion Internet connection service was unavailable within Kanagawa area.
2018/05/06 16:35 2018/05/07 19:17 There were cases of email being unable to be sent.
2018/05/06 15:00 2018/05/06 16:00 Our FLET'S Next Mansion Internet connection service was unavailable within Kanagawa area.
2018/05/04 20:30 2018/05/04 22:30 Our FLET'S Next Mansion Internet connection service was unavailable within Kanagawa area.
2018/05/04 20:21 2018/05/04 21:36 Our FLET'S Hikari Internet connection service was unavailable within Tokyo area.
2018/05/03 21:30 2018/05/03 23:30 Our FLET'S Next Mansion Internet connection service was unavailable within Kanagawa area.
2018/05/01 22:12 2018/05/01 23:08 There were cases of the AsaBlo service being unavailable.
2018/4/26 06:48 2018/4/26 13:57 The i.email service was unavailable.

Emergency Maintenance



Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2018/06/15 00:00 to 2018/06/15 06:00 Location Fukushima
Service FLET'S Hikari Next, FLET'S Hikari Light, FLET'S ADSL, BB Entry, B Flet's, FLET'S ISDN connection services.
Impact Several disconnections may occur during this period.
2018/06/08 0:00 to 2018/06/08 6:00 Location Aomori
Service FLET'S Hikari Next(Family,Mansion), B FLET'S(Business,Basic), FLET'S ADSL, BB Entry, FLET'S ISDN connection services.
Impact Several disconnections during this period.
2018/06/07 21:00 to 2018/06/08 02:00 Location Japan
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2018/06/01 0:00 to 2018/06/01 2:00 Location Miyagi
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact Several disconnections may occur during this period.
2018/04/26 06:00 to 2018/04/26 07:00 Location Japan
Service New connections to some of our Internet services, Updating or changing to Webpages, Sending email, Receiving Email, Online account maintenance, Neo-Spam Block, Web mail,and i.email.
Impact Not available up to several minutes during this period.
2018/04/26 1:00 to 2018/04/26 6:00 Location Japan
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service