Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Time is based on the 24 hour clock.

Service Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
2021/07/19 10:35 2021/07/19 10:41 Asahi Net docomo Hikari 1 Gbps for Apartment and FLET'S Hikari Next Mansion connection services had been unavailable in Gunma Pref.
2021/07/18 19:46 2021/07/18 20:08 Asahi Net’s website (asahi-net.jp) may have been unavailable.
2021/07/18 15:11 2021/07/18 17:19 Due to equipment failure at NTT EAST, FLET'S ISDN connection service may have been unavailable in Nagano Pref.
2021/07/06 04:30 2021/07/06 14:54 Internet connection using IPv6 Connection Feature (IPv4 over IPv6 Connection) of Asahi Net Hikari Cross, Asahi Net docomo 10 Gbps and FLET'S Hikari Cross were unavailable in EAST Japan area.
2021/07/06 02:33 2021/07/06 02:53 FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House connection services have been unavailable in nagano Pref.
2021/07/03 02:16 2021/07/03 02:35 There were cases of our Web site (asahi-net.jp) being unavailable.
2021/06/30 19:59 2021/06/30 20:04 Due to equipment failure at NTT EAST, Asahi Net docomo Hikari 1 Gbps for Detached House, FLET'S Hikari Next Family, FLET'S Hikari Light connection services had been unavailable in Hokkaido Pref.

Emergency Maintenance

Date/Time: 2021/08/09 02:00 to 03:00
Area: Nationwide
Service: Credit Card registration
Impact: Credit Card registration may be unavailable.

Date/Time: 2021/08/03 00:00 to 2021/08/03 06:00
Area: Hyogo Pref.
Service: FLET'S connection services for Asahi Net docomo Hikari for Apartment and FLET'S Hikari Next Mansion
Impact: Services may be unavailable.


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2021/08/23 04:00 to 2021/08/23 04:30 Area Nationwide
Service Credit Card registration
Impact Credit Card registration may be unavailable.
2021/07/30 00:00 to 2021/07/30 06:30 Area Shiga, Kagoshima and Okinawa Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari 1 Gbps for Detached House, FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2021/07/16 00:00 to 2021/07/16 08:00 Area Toyama, Ehime and Yamaguchi Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari 1 Gbps for Detached House, FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2021/07/09 02:00 to 2021/07/09 03:00 Area Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2021/7/1 02:00 to 2021/7/1 04:00 Area Hokkaido Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari 1 Gbps for Detached House, FLET'S Hikari Light connection services.
Impact Services may be unavailable.

Maintenance/Outage Information Pages by Telecommunications Carriers


FLET'S ISDN, FLET'S ADSL and B FLET'S

ADSL Tokai

Hikari TV

WiMAX 2+

NTT docomo

Wi-Fi Wi2

IP-Phone-C