Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
>> Support News Subscription

Time is based on the 24 hour clock.

Service Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
2020/01/09 09:25 2020/02/05 15:05 Counter CGI of personal homepage and free address homepage was not available for some users.
2020/02/04 04:02 2020/02/04 04:19 Asahi Net website (asahi-net.jp) may have been unable to be displayed.

Emergency Maintenance


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2020/02/27 06:00 to 2020/02/27 07:00 Area Nationwide
Service New internet connection, Online member support, Personal website update, Unsolicited Email Folder, Web Mail Service, Sending and Receiving Email
Impact Services may be unavailable.
2020/02/20 02:00 to 2020/02/20 06:00 Area Nationwide
Service Credit card registration
Impact Credit card registration may be unavailable.
2020/02/18 02:00 to 2020/02/18 08:00 Area Nationwide
Service Account Maintenance service
Impact During the maintenance period, confirmation of supplied service with postal code will not be available.
2020/02/15 21:00 to 2020/02/16 08:00 Area Nationwide
Service Asahi Net LTE (ANSIM)
Impact Charging up data and viewing data usage status will be unavailable.
2020/02/14 02:00 to 2020/02/14 04:00 Area Osaka Pref.
Service Asahi Net docomo Hikari for Detached House, FLET'S Hikari Next Family and FLET'S Hikari Light connection services
Impact Services may be unavailable.
2020/02/07 04:00 to 2020/02/07 08:00 Area Saitama, Ibaraki Pref.
Service Asahi Net docomo Hikari for Detached House, FLET'S Hikari Next Family and FLET'S Hikari Light connection services
Impact Services may be unavailable.
2020/02/07 04:00 to 2020/02/07 08:00 Area Kanagawa Pref.
Service FLET'S ADSL connection service
Impact Services may be unavailable.
2020/02/07 04:00 to 2020/02/07 08:00 Area Kanagawa Pref.
Service BB Entry connection service
Impact Services may be unavailable.
2020/02/05 14:00 to 2020/02/05 15:00 Area Nationwide
Service Counter CGI of personal homepage and free address homepage
Impact Services may be unavailable.
2020/01/31 00:00 to 2020/01/31 06:00 Area Aichi Pref.
Service Asahi Net docomo Hikari for Detached House, FLET'S Hikari Next Family and FLET'S Hikari Light connection services
Impact Services may be unavailable.
2020/01/31 00:00 to 2020/01/31 04:00 Area Shiga Pref.
Service Asahi Net docomo Hikari for Apartment and FLET'S Hikari Next Mansion connection services
Impact Services may be unavailable.
2020/01/31 00:00 to 2020/01/31 04:00 Area Okayama Pref.
Service Asahi Net docomo Hikari for Detached House, FLET'S Hikari Next Family and FLET'S Hikari Light connection services
Impact Services may be unavailable.
2020/01/26 01:00 to 2020/01/26 05:00 Area Nationwide
Service Credit card registration
Impact Credit card registration may be unavailable.
2020/01/24 01:00 to 2020/01/24 06:00 Area Nationwide
Service Procedures involving credit card registration
Impact Procedures involving credit card registration may be unavailable.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service