Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
>> Support News Subscription

Are you a mobile phone user?
Asahi Net's English mobile phone site also lists maintenance and service outages.
>> Asahi Net Mobile Phone Site

Time is based on the 24 hour clock.

Service Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
2019/11/02 20:42 2019/11/08 01:00 FLET'S Hikari Next Mansion and Asahi Net docomo Hikari for Apartment connection services may had been unavailable in Miyagi Pref.
2019/10/31 02:46 2019/10/31 03:16 Internet connection using IPv6 Connection Feature (IPoE) may had been unavailable in East Japan area.
2019/10/26 04:50 2019/10/26 07:49 FLET'S ADSL and FLET'S ISDN connection services may had been unavailable in Kyoto pref. due to equipment failure at NTT WEST.
2019/10/18 02:07 2019/10/18 05:43 Asahi Net docomo Hikari and FLET'S Hikari Light connection services may had been unavailable in Gifu pref.

Emergency Maintenance


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2019/11/27 01:00 to 2019/11/27 05:00 Location Nationwide
Service Credit card registration
Impact Credit card registration may be unavailable.
2019/11/26 01:00 to 2019/11/26 06:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2019/11/22 00:00 to 2019/11/22 04:00 Location Hokkaido, Iwate and Kanagawa Pref.
Service FLET'S Hikari Next Mansion and Asahi Net docomo Hikari for Apartment connection services.
Impact Services may be unavailable.
2019/11/22 00:00 to 2019/11/22 04:00 Location Aomori and Akita Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/11/19 01:00 to 2019/11/19 06:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2019/11/08 02:00 to 2019/11/08 04:00 Location Fukuoka Pref.
Service Asahi Net docomo Hikari for Detached House, FLET'S Hikari Next Family and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/11/08 00:00 to 2019/11/08 02:00 Location Mie Pref.
Service Asahi Net docomo Hikari for Detached House, FLET'S Hikari Next Family and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/11/07 21:00 to 2019/11/08 02:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2019/11/07 03:00 to 2019/11/07 04:00 Location Miyagi Pref.
Service FLET'S Hikari Next Mansion, Asahi Net docomo Hikari for Apartment connection services.
Impact Services may be unavailable.
2019/11/07 01:00 to 2019/11/07 02:00 Location Ishikawa, Wakayama and Hiroshima Pref.
Service FLET'S Hikari Next Mansion and Asahi Net docomo Hikari for Apartment connection services
Impact Services may be unavailable.
2019/11/07 01:00 to 2019/11/07 02:00 Location Yamaguchi, Nagasaki and Kagoshima Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House and FLET'S Hikari Light connection services
Impact Services may be unavailable.
2019/11/07 01:00 to 2019/11/07 02:00 Location Toyama, Aichi and Mie Pref.
Service FLET'S Hikari Next Mansion, Asahi Net docomo Hikari for Apartment, FLET'S ADSL and FLET'S ISDN connection services
Impact Services may be unavailable.
2019/11/07 01:00 to 2019/11/07 02:00 Location Gifu Pref.
Service FLET'S Hikari Next, Asahi Net docomo Hikari, FLET'S Hikari Light, FLET'S ADSL and FLET'S ISDN connection services
Impact Services may be unavailable.
2019/11/05 05:00 to 2019/11/05 06:00 Location Miyagi Pref.
Service Asahi Net docomo Hikari for Apartment and FLET'S Hikari Next Mansion connection services
Impact Services may be unavailable.
2019/11/03 04:00 to 2019/11/03 05:00 Location Miyagi Pref.
Service Asahi Net docomo Hikari for Apartment and FLET'S Hikari Next Mansion connection services
Impact Services may be unavailable.
2019/11/01 03:00 to 2019/11/01 05:00 Location West Japan areas
Service Internet connection service using IPv6 Connection Feature (IPoE)
Impact Service may be unavailable.
2019/10/29 00:00 to 2019/10/29 06:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2019/10/28 21:00 to 2019/10/29 04:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2019/10/28 04:00 to 2019/10/28 06:00 Location Saga,Nagasaki,Kumamoto,Oita,Miyazaki,Kagoshima and Okinawa Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/10/25 01:00 to 2019/10/25 06:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2019/10/25 00:00 to 2019/10/25 04:00 Location Kyoto Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/10/20 00:00 to 2019/10/20 04:00 Location Nationwide
Service Our AIR-EDGE and PacketWIN for internet connection services.
Impact Services may be unavailable.
2019/10/18 01:00 to 2019/10/18 07:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service