Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Asahi Net's English mobile phone site also lists maintenance and service outages.
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Time is based on the 24 hour clock.

Service Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
2019/07/18 18:07 2019/07/18 18:09 Some of the Internet connection services may had been unavailable in all areas.
2019/07/15 06:00 2019/07/16 22:45 There were cases of email being unable to be received.
2019/07/10 12:31 2019/07/10 12:38 Due to equipment failure at NTT WEST, FLET'S Hikari Next, Asahi Net docomo Hikari, FLET'S Hikari Light, FLET'S ADSL and FLET'S ISDN connection services were unavailable in Saga Pref.
2019/07/09 15:43 2019/07/09 15:55 New connection to Internet services, AsaBlo maintenance, Web site maintenance, WEB mail, Receiving and Sending mail may had been unavailable.
2019/07/05 23:20 2019/07/05 23:53 Due to equipment failure at NTT WEST, IPv6 IPoE connection service was unavailable in Shizuoka Pref, Gifu Pref, Aichi Pref. and Mie Pref.
2019/05/20 22:00 2019/07/05 12:36 There were cases of IP-Phone-C Automatic setting service is unavailable.
2019/06/30 06:50 2019/06/30 07:11 Due to equipment failure at NTT WEST, FLET'S Hikari Next, Asahi Net docomo Hikari, FLET'S Hikari Light, FLET'S ADSL and FLET'S ISDN connection services was unavailable in Fukui Pref.
2019/06/26 08:15 2019/06/26 09:55 Due to equipment failure at NTT EAST, FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House, FLET'S Hikari Light, B FLET'S Basic, B FLET'S Business, FLET'S ADSL, BB Entry and FLET'S ISDN Internet connection services may had been unavailable in Yamanashi Pref.
2019/06/23 13:18 2019/06/23 13:29 FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House, FLET'S Hikari Light may had been unavailable in Saga pref.
2019/06/21 14:11 2019/06/21 14:19 Due to equipment failure at NTT WEST, FLET'S Hikari Next, Asahi Net docomo Hikari, FLET'S Hikari Light, FLET'S ADSL and FLET'S ISDN connection services was unavailable in Shizuoka Pref.
2019/06/21 11:01 2019/06/21 11:06 Due to equipment failure at NTT WEST, FLET'S Hikari Next, Asahi Net docomo Hikari, FLET'S Hikari Light, FLET'S ADSL and FLET'S ISDN connection services were unavailable in Hiroshima Pref.
2019/06/20 22:40 2019/06/20 22:40 There was no impact of outage predicted for FLET'S ADSL Internet connection service in Aichi Pref.

Emergency Maintenance


Date/Time : 2019/07/23 04:30 to 05:00
Area:Toyama Pref., Aichi Pref., Mie Pref., and Kyoto Pref.
Service:FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House and FLET'S Hikari Light connection services.
Impact:Services may be unavailable.

Date/Time : 2019/07/23 00:00 to 06:00
Area:Tottori Pref.
Service:FLET'S ADSL and FLET'S ISDN connection services.
Impact:Services may be unavailable.

Date/Time : 2019/07/23 00:00 to 06:00
Area:Aichi Pref.
Service:FLET'S ISDN connection service.
Impact:Service may be unavailable.

Date/Time : 2019/07/26 00:00 to 06:00
Area:Shimane Pref.
Service:FLET'S ADSL and FLET'S ISDN connection services.
Impact:Services may be unavailable.

Date/Time : 2019/07/26 00:00 to 06:00
Area:Yamaguchi Pref.
Service:FLET'S ADSL and FLET'S ISDN connection services.
Impact:Services may be unavailable.

Date/Time : 2019/07/26 00:00 to 06:00
Area:Saga Pref.
Service:FLET'S ADSL and FLET'S ISDN connection services.
Impact:Services may be unavailable.

Date/Time : 2019/07/26 03:00 to 06:00
Area:Kagawa Pref.
Service:FLET'S ADSL and FLET'S ISDN connection services.
Impact:Services may be unavailable.

Date/Time : 2019/07/30 00:00 to 06:00
Area:Ishikawa Pref.
Service:FLET'S ADSL and FLET'S ISDN connection services.
Impact:Services may be unavailable.

Date/Time : 2019/07/30 00:00 to 06:00
Area:Toyama Pref.
Service:FLET'S ADSL and FLET'S ISDN connection services.
Impact:Services may be unavailable.

Date/Time : 2019/07/30 00:00 to 06:00
Area:Hiroshima Pref.
Service:FLET'S ADSL and FLET'S ISDN connection services.
Impact:Services may be unavailable.


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2019/07/30 04:30 to 2019/07/30 05:00 Location Kagoshima Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/07/26 04:30 to 2019/07/26 05:00 Location Fukuoka Pref., Nagasaki Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/07/23 00:00 to 2019/07/23 03:00 Location Osaka Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/07/22 03:30 to 2019/07/22 05:00 Location Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2019/07/10 02:00 to 2019/07/10 08:00 Location Nationwide
Service Account Maintenance service
Impact During the maintenance period, confirmation of supplied service with postal code will not be available.
2019/07/02 00:00 to 2019/07/02 06:00 Location Aichi Pref.
Service FLET'S ADSL connection service.
Impact Service may be unavailable.
2019/07/02 01:00 to 2019/07/02 02:30 Location Fukuoka Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/06/30 17:00 to 2019/06/30 23:00 Location Nationwide.
Service Account Maintenance services.
Impact Service will be unavailable.
2019/06/30 17:00 to 2019/06/30 21:30 Location Nationwide.
Service On-line signup service.
Impact Service will be unavailable.
2019/06/25 00:00 to 2019/06/25 03:00 Location Mie Pref.
Service FLET'S Hikari Next Mansion and Asahi Net docomo Hikari for Apartment connection services.
Impact Services may be unavailable.
2019/06/25 01:00 to 2019/06/25 04:30 Location Nationwide
Service Credit Card registration.
Impact Credit Card registration will not be available.
2019/06/25 03:00 to 2019/06/25 06:00 Location Gifu Pref.
Service FLET'S Hikari Next Mansion and Asahi Net docomo Hikari for Apartment connection services.
Impact Services may be unavailable.
2019/06/21 00:00 to 2019/06/21 06:00 Location Kochi Pref.
Service FLET'S ADSL and FLET'S ISDN connection services.
Impact Services may be unavailable.
2019/06/20 22:00 to 2019/06/21 09:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) MNP service unavailable.
2019/06/20 00:00 to 2019/06/20 06:00 Location WEST Japan.
Service FLET'S Hikari Next , Asahi Net docomo Hikari and FLET'S Hikari Light connection services.
Impact Services may be unavailable due to maintenance of NTT WEST Japan.
2019/06/19 20:00 to 2019/06/20 15:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) MNP service unavailable.
2019/06/18 00:00 to 2019/06/18 06:00 Location Tokushima Pref.
Service FLET'S ADSL and FLET'S ISDN connection services.
Impact Services may be unavailable.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service