Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Are you a mobile phone user?
Asahi Net's English mobile phone site also lists maintenance and service outages.
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Time is based on the 24 hour clock.

Service Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
2018/11/12 12:30 2018/11/12 13:52 There were cases of our internet connection services was unavailable within Kagoshima area.
2018/10/30 17:13 2018/10/30 18:31 There were cases of email being unable to be received.
2018/10/27 22:44 2018/10/27 22:49 There were cases of our internet connection services was unavailable within Ibaraki area.
2018/10/20 13:05 2018/10/20 13:15 Internet connection services was unavailable within Saga areas.
2018/10/18 17:55 2018/10/18 18:50 Internet connection services was unavailable within Saga areas.
2018/10/16 22:37 2018/10/16 22:49 There were cases of the AsaBlo service being unavailable.

Emergency Maintenance


Date/Time : 2018/11/15 05:00 to 2018/11/15 07:00
Location:Japan
Service:New connections to some of our Internet services by dial-up, Updating or changing to Webpages, Sending email, Receiving Email, Online account maintenance, Neo-Spam Block, Web mail,and i.email.
Impact:Not available up to several minutes during this period.


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2018/11/30 00:00 to 2018/11/30 06:00 Location Kumamoto pref.
Service FLET'S ADSL, FLET'S ISDN connection services.
Impact Services may be unavailable.
2018/11/22 00:00 to 2018/11/22 06:00 Location Nationwide
Service PacketWIN connection service.
Impact Service may be unavailable.
2018/11/20 00:00 to 2018/11/20 06:00 Location Okayama pref.
Service FLET'S ADSL, FLET'S ISDN connection service.
Impact Service may be unavailable.
2018/11/20 00:00 to 2018/11/20 02:00 Location Osaka pref.
Service FLET'S Hikari Next connection services.
Impact Service may be unavailable.
2018/11/20 00:00 to 2018/11/20 02:00 Location Kumamoto pref.
Service FLET'S Hikari Next Family connection service.
Impact Service may be unavailable.
2018/11/16 01:00 to 2018/11/16 06:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2018/11/15 04:00 to 2018/11/15 06:30 Location Kyoto and Osaka pref.
Service FLET'S Hikari Next Family connection service.
Impact Service may be unavailable.
2018/11/13 00:00 to 2018/11/13 04:00 Location Fukuoka pref.
Service FLET'S Hikari Next connection services.
Impact Service may be unavailable.
2018/11/09 00:00 to 2018/11/09 02:00 Location Hyogo pref.
Service FLET'S Hikari Next Family connection service.
Impact Service may be unavailable.
2018/11/06 00:00 to 2018/11/06 06:00 Location Osaka pref.
Service FLET'S Hikari Next connection service.
Impact Service may be unavailable.
2018/11/05 00:30 to 2018/11/05 02:30 Location Iwate pref.
Service FLET'S Hikari Next connection service.
Impact Service may be unavailable.
2018/11/01 04:00 to 2018/11/01 06:30 Location Ibaraki pref.
Service FLET'S Hikari Next Family connection service.
Impact Service may be unavailable.
2018/10/29 00:30 to 2018/10/29 02:30 Location Aichi pref.
Service FLET'S Hikari Next Mansion, FLET'S Hikari Light, FLET'S Hikari Premium, FLET'S ADSL, FLET'S ISDN connection services.
Impact Service may be unavailable.
2018/10/26 3:00 to 2018/10/26 5:00 Location Kumamoto pref.
Service FLET'S Hikari Premium connection service.
Impact Service may be unavailable.
2018/10/26 00:00 to 2018/10/26 02:00 Location Okayama pref.
Service FLET'S Hikari Premium connection service.
Impact Service may be unavailable.
2018/10/25 21:00 to 2018/10/26 02:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2018/10/25 00:00 to 2018/10/25 03:00 Location Kagawa pref.
Service FLET'S Hikari Next, FLET'S Hikari Light connection services.
Impact Service may be unavailable.
2018/10/25 00:00 to 2018/10/25 03:00 Location Kochi pref.
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact Service may be unavailable.
2018/10/24 07:00 to 2018/10/24 10:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2018/10/23 22:00 to 2018/10/24 07:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2018/10/22 00:30 to 2018/10/22 02:30 Location Tochigi pref.
Service LET'S Hikari Next, FLET'S Hikari Light, B FLET'S Basic, B FLET'S Business, FLET'S ADSL, BB Entry, FLET'S ISDN connection services.
Impact Service may be unavailable.
2018/10/22 00:30 to 2018/10/22 02:30 Location Nagano pref.
Service LET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact Service may be unavailable.
2018/10/19 01:00 to 2018/10/19 06:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service