Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Time is based on the 24 hour clock.

Service Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
2021/05/12 08:55 2021/05/12 10:53 FLET'S Hikari Next Family, Asahi Net docomo Hikari 1 Gbps for Detached House connection services have been unavailable in Okinawa pref.
2021/05/09 11:32 2021/05/09 14:26 There may have been difficulties in sending email.
2021/05/09 08:24 2021/05/09 10:56 FLET'S ADSL, BB Entry connection services have been unavailable in Kyoto pref. due to equipment failure at NTT WEST.
2021/04/23 01:42 2021/04/23 13:20 Some of our members who are using fixed IP address were unable to establish connection.

*We announced recovery as of April 23 11:48 a.m. (JST) but found out that the error was still continuing. The actual recovery is confirmed as of 1:20 p.m. (JST).
 We apologize for the inconvenience caused.
2021/04/16 03:05 2021/04/16 03:10 Internet connection using IPv6 Connection Feature may have been unavailable in Hokkaido Pref. due to equipment failure at NTT EAST.

Emergency Maintenance


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2021/06/11 00:00 to 2021/06/11 02:00 Area Oita Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari 1Gbps for Detached House, FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2021/06/04 00:00 to 2021/06/04 02:00 Area Shizuoka Pref.
Service FLET'S Hikari Next Mansion, Asahi Net docomo Hikari 1 Gbps for Apartment connection services.
Impact Services may be unavailable.
2021/05/28 00:00 to 2021/05/28 06:30 Area Osaka Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari 1 Gbps for Detached House, FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2021/05/09 02:00 to 2021/05/09 04:00 Area Toyama Pref., Ishikawa Pref., Fukui Pref., Gifu Pref., Shizuoka Pref., Aichi Pref., Mie Pref., Shiga Pref., Kyoto Pref., Osaka Pref., Hyogo Pref., Nara Pref., Wakayama Pref., Tottori Pref., Shimane Pref., Okayama Pref., Hiroshima Pref., Yamaguchi Pref., Tokushima Pref., Kagawa Pref., Ehime Pref., Kochi Pref., Fukuoka Pref., Saga Pref., Nagasaki Pref., Kumamoto Pref., Oita Pref., Miyazaki Pref., Kagoshima Pref., Okinawa Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari 1Gbps for Detached House,F LET'S Hikari Light, FLET'S ADSL and FLET'S ISDN connection services.
Impact Services may be unavailable.
2021/04/27 00:00 to 2021/04/27 06:30 Area Tottori Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari 1 Gbps for Detached House, FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2021/04/26 03:00 to 2021/04/26 04:00 Area Nationwide
Service Credit Card registration
Impact Credit Card registration may be unavailable.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

WiMAX 2+

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service