Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
>> Support News Subscription

Are you a mobile phone user?
Asahi Net's English mobile phone site also lists maintenance and service outages.
>> Asahi Net Mobile Phone Site

Time is based on the 24 hour clock.

Service Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
2019/09/19 21:21 2019/09/19 21:52 Our on-line signup service may had been unavailable.
2019/09/15 00:30 2019/09/15 02:56 FLET'S ADSL and FLET'S ISDN connection service may had been unavailable in Yamaguchi pref. due to a failure at NTT WEST.
2019/09/14 21:31 2019/09/14 23:05 FLET'S ISDN connection service may had been unavailable in Kagawa pref. due to a failure at NTT WEST.
2019/09/14 09:44 2019/09/14 09:47 FLET'S ISDN connection service was unavailable in Kagawa Pref. due to a failure at NTT WEST.
2019/09/12 19:38 2019/09/12 19:53 Internet connection services may have been unavailable within West Japan.
2019/09/09 08:00 2019/09/19 12:55 There are cases of some of our Asahi Net LTE (ANSIM) service may had been unavailable.
2019/09/06 01:56 2019/09/06 02:25 FLET'S Hikari Next Mansion, Asahi Net docomo Hikari for Apartment connection services may had been unavailable in Wakayama Pref.
2019/08/25 16:54 2019/08/25 17:01 FLET'S Hikari Next, Asahi Net docomo Hikari and FLET'S Hikari Light connection services may had been unavailable in Aomori, Iwate, Akita and Niigata Pref.
2019/08/25 16:54 2019/08/25 17:01 FLET'S ADSL connection service may had been unavailable in Saitama Pref.

Emergency Maintenance



Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2019/10/04 03:00 to 2019/10/04 06:00 Location Hiroshima Pref.
Service FLET'S Hikari Next Mansion and Asahi Net docomo Hikari for Apartment connection services.
Impact Services may be unavailable.
2019/10/04 01:00 to 2019/10/04 04:00 Location Nationwide
Service Asahi Net LTE (ANSIM) 128K Plan
Impact Service may be unavailable.
2019/09/24 00:00 to 2019/09/24 05:00 Location Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2019/09/19 21:00 to 2019/09/20 04:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2019/09/18 02:00 to 2019/09/18 08:00 Location Nationwide
Service Account Maintenance service
Impact During the maintenance period, confirmation of supplied service with postal code will not be available.
2019/09/12 19:00 to 2019/09/12 23:00 Location Nationwide
Service On-line signup
Impact Service may be unavailable.
2019/09/11 01:00 to 2019/09/11 04:30 Location Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2019/09/06 01:00 to 2019/09/06 06:00 Location Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2019/09/06 01:00 to 2019/09/06 06:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2019/09/06 00:00 to 2019/09/06 06:00 Location Shizuoka Pref.
Service FLET'S Hikari Next, Asahi Net docomo Hikari and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/09/06 00:00 to 2019/09/06 06:00 Location Hyogo Pref.
Service FLET'S Hikari Next, Asahi Net docomo Hikari and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/09/06 00:00 to 2019/09/06 04:00 Location Hiroshima Pref.
Service FLET'S Hikari Next Mansion and Asahi Net docomo Hikari for Apartment connection services.
Impact Services may be unavailable.
2019/09/03 03:00 to 2019/09/03 06:00 Location Ishikawa Pref.
Service FLET'S Hikari Next Mansion and Asahi Net docomo Hikari for Apartment connection services.
Impact Services may be unavailable.
2019/09/03 01:00 to 2019/09/03 06:00 Location Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2019/09/03 00:00 to 2019/09/03 03:00 Location Fukui Pref.
Service FLET'S Hikari Next Mansion and Asahi Net docomo Hikari for Apartment connection services.
Impact Services may be unavailable.
2019/09/03 00:00 to 2019/09/03 02:00 Location Oita Pref.
Service FLET'S ADSL connection service.
Impact Service may be unavailable.
2019/08/30 00:00 to 2019/08/30 06:00 Location Shiga Pref.
Service FLET'S Hikari Next Mansion and Asahi Net docomo Hikari for Apartment connection services.
Impact Services may be unavailable.
2019/08/30 00:00 to 2019/08/30 06:00 Location Shiga Pref.
Service FLET'S ADSL and FLET'S ISDN connection services.
Impact Services may be unavailable.
2019/08/29 00:00 to 2019/08/29 04:00 Location Nationwide
Service On-line signup
Impact Service may be unavailable.
2019/08/27 01:00 to 2019/08/27 06:00 Location Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2019/08/27 00:00 to 2019/08/27 06:00 Location Oita Pref.
Service FLET'S ADSL and FLET'S ISDN connection services.
Impact Services may be unavailable.
2019/08/27 00:00 to 2019/08/27 06:00 Location Miyazaki Pref.
Service FLET'S ADSL and FLET'S ISDN connection services.
Impact Services may be unavailable.
2019/08/27 00:00 to 2019/08/27 03:00 Location Nara Pref.
Service FLET'S Hikari Next Mansion and Asahi Net docomo Hikari for Apartment connection services.
Impact Services may be unavailable.
2019/08/23 00:00 to 2019/08/23 03:00 Location Wakayama Pref.
Service FLET'S Hikari Next Mansion and Asahi Net docomo Hikari for Apartment connection services.
Impact Services may be unavailable.
2019/08/22 06:00 to 2019/08/22 07:00 Location Nationwide.
Service New connections to some of our Internet services, Online account maintenance, Updating or changing to Websites, Unsolicited Email Folder, Web Mail Service, Sending Email and Receiving Email.
Impact Services may be unavailable.
2019/08/22 03:00 to 2019/08/22 05:00 Location Osaka Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/08/21 05:30 to 2019/08/21 06:30 Location Aichi Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House and FLET'S Hikari Light connection services.
Impact Services may be unavailable.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service