Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
>> Support News Subscription

Time is based on the 24 hour clock.

Service Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
// // There are cases of email being uunstable to be received for some users.
2020/09/19 17:33 2020/09/19 17:39 Asahi Net docomo Hikari 1 Gbps for Detached House, FLET'S Hikari Next Family, and FLET'S Hikari Light connection services may have been unavailable in Okinawa Pref.
2020/09/15 21:12 2020/09/15 21:29 Due to equipment failure at NTT WEST, Asahi Net docomo Hikari 1 Gbps for Detached House and FLET'S Hikari Next Family connection services may have been unavailable in Shizuoka Pref.
2020/09/04 19:44 2020/09/04 20:02 CGI services for Personal Homepage service, Virtual Domain Web Hosting service, and MMJP Web Hosting service may have been unavailable.
2020/08/29 03:02 2020/08/29 03:11 There were cases of email being unable to be sent through our mail.asahi-net.or.jp server.

Emergency Maintenance


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2020/11/19 03:00 to 2020/11/19 04:00 Area Nationwide
Service Credit Card registration
Impact Credit Card registration may be unavailable.
2020/10/13 01:00 to 2020/10/13 06:00 Area Nationwide
Service Credit Card registration
Impact Credit Card registration may be unavailable.
2020/10/09 01:00 to 2020/10/09 06:00 Area Nationwide
Service Credit Card registration
Impact Credit Card registration may be unavailable.
2020/10/02 01:00 to 2020/10/02 06:00 Area Nationwide
Service Credit Card registration
Impact Credit Card registration may be unavailable.
2020/09/25 00:00 to 2020/09/25 08:00 Area Nagano Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari 1 Gbps for Detached House and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2020/09/09 02:00 to 2020/09/09 08:00 Area Nationwide
Service Account Maintenance service
Impact During the maintenance period, confirmation of supplied service with postal code will not be available.
2020/09/09 00:00 to 2020/09/09 01:00 Area Toyama, Ishikawa, Wakayama and Hiroshima Pref.
Service FLET'S Hikari Next Mansion and Asahi Net docomo Hikari 1Gbps for Apartment connection services.
Impact Services may be unavailable.
2020/09/09 00:00 to 2020/09/09 01:00 Area Gifu, Shiga, Yamaguchi, Nagasaki and Kagoshima Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari 1Gbps for Detached House and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2020/08/31 04:00 to 2020/08/31 06:00 Area Hokkaido, Aomori, Iwate, Yamagata, Fukushima, Tochigi, Gunma, Saitama, Kanagawa, Yamanashi and Nagano Pref.
Service FLET'S Hikari Next, Asahi Net docomo Hikari 1 Gbps, FLET'S Hikari Light, B FLET'S Basic, B FLET'S Business, FLET'S ADSL, BB Entry and FLET'S ISDN connection services.
Impact Services may be unavailable.
2020/08/31 04:00 to 2020/08/31 06:00 Area Akita Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari 1 Gbps for Detached House, FLET'S Hikari Light, B FLET'S Basic, B FLET'S Business, FLET'S ADSL, BB Entry and FLET'S ISDN connection services.
Impact Service may be unavailable.
2020/08/31 04:00 to 2020/08/31 06:00 Area Niigata Pref.
Service FLET'S Hikari Next Mansion, Asahi Net docomo Hikari 1 Gbps for Apartment, B FLET'S Basic, B FLET'S Business, FLET'S ADSL, BB Entry and FLET'S ISDN connection services.
Impact Services may be unavailable.
2020/08/31 04:00 to 2020/08/31 06:00 Area Chiba Pref.
Service B FLET'S Basic, B FLET'S Business, FLET'S ADSL, BB Entry and FLET'S ISDN Internet connection services.
Impact Services may be unavailable.
2020/08/31 04:00 to 2020/08/31 06:00 Area Nationwide
Service Asahi Net LTE (ANSIM) Course
Impact Service may be unavailable.
2020/08/31 04:00 to 2020/08/31 06:00 Area East Japan
Service Neo-Discount ADSL Course
Impact Service may be unavailable.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service