Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Asahi Net's English mobile phone site also lists maintenance and service outages.
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Service Outages

We apologize for the inconvenience caused by these outages of the past 4 weeks.

From To Detail
2017/09/13 19:16 2018/02/13 15:44 There were cases that Our Flet's Hikari Next Mansion Internet connection services were unavailable within the Iwate area.
2018/02/08 07:01 2018/02/08 09:28 Our Asahi Net LTE (ANSIM) Internet connection service was unavailable.
2018/02/06 18:06 2018/02/06 18:07 Our FLET'S Hikari Next Family Internet connection service was unavailable within Ibaraki due to a failure at NTT.
2018/02/05 20:00 2018/02/05 23:30 Our FLET'S Next Mansion Internet connection service was unavailable within Miyagi area.
2018/02/04 03:02 2018/02/04 03:03 Our FLET'S Hikari Next Family, FLET'S Hikari Light connection service were unavailable within Chiba area.
2018/01/31 17:55 2018/01/31 18:00 Our FLET'S Hikari Next Family, FLET'S Hikari Light Internet connection service was unavailable within Aomori area.
2018/01/29 20:00 2018/01/29 22:00 Our FLET'S Next Mansion Internet connection service was unavailable within Miyagi area.
2018/01/27 10:23 2018/01/27 12:59 Our FLET'S Hikari Next Family, FLET'S Hikari Light Internet connection service was unavailable within Aomori area.
2018/01/25 20:16 2018/01/25 23:18 Our FLET'S ISDN , FLET'S ADSL Internet connection service was unavailable within Saga area.
2018/01/25 20:00 2018/01/25 23:00 Our FLET'S Next Mansion Internet connection service was unavailable within Miyagi area.
2018/01/23 11:10 2018/01/25 11:40 There was a display defect on the AsaBlo front page.
2018/01/24 19:00 2018/01/25 01:00 Our FLET'S Next Mansion Internet connection service was unavailable within Miyagi area.

Emergency Maintenance





Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2018/03/20 4:00 to 2018/03/20 6:00 Location Osaka
Service FLET'S Hikari Next(Family,Mansion), FLET'S Hikari Light (Family,Mansion) connection services.
Impact One disconnection may occure during this period.
2018/03/06 0:00 to 2018/03/06 2:00 Location Kagoshima
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact One disconnection up to 20 minutes during this period.
2018/03/06 0:00 to 2018/03/06 2:00 Location Okayama
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact Several disconnections may occur during this period.
2018/2/27 4:00 to 2018/2/27 6:00 Location Saitama
Service FLET'S Hikari Next Mansion connection service.
Impact Several disconnections during this period.
2018/2/27 4:00 to 2018/2/27 6:00 Location Chiba
Service FLET'S Hikari Next Mansion connection service.
Impact Several disconnections during this period.
2018/02/27 0:00 to 2018/02/27 6:00 Location Osaka
Service FLET'S Hikari Premium connection services.
Impact Several disconnections during this period.
2018/02/27 0:00 to 2018/02/27 4:00 Location Gunma, Yamanashi
Service B Flet's Family, FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact Several disconnections may occur during this period.
2018/02/27 0:00 to 2018/02/27 4:00 Location Nagano
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact Several disconnections may occur during this period.
2018/02/27 0:00 to 2018/02/27 4:00 Location Chiba
Service FLET'S ADSL connection service.
Impact One disconnections may occur during this period.
2018/02/27 0:00 to 2018/02/27 4:00 Location Kanagawa
Service FLET'S Hikari Next Mansion connection service.
Impact Several disconnections may occur during this period.
2018/02/21 02:00 to 2018/02/21 08:00 Location Japan
Service Account Maintenance service
Impact During the maintenance period, confirmation of supplied service with postal code was not available.
2018/02/20 00:00 to 2018/02/20 06:00 Location Japan
Service Asahi Net LTE (ANSIM)
Impact Connection failure and some disconnections may occur during this period.
2018/02/20 0:00 to 2018/02/20 6:00 Location Saitama
Service B Flet's Basic, B Flet's Business, FLET'S ADSL, FLET'S ISDN connection services.
Impact Several disconnections during this period.
2018/02/15 1:00 to 2018/02/15 1:30 Location Aichi
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact Several disconnections during this period.
2018/02/06 0:00 to 2018/02/06 6:00 Location Fukuoka
Service B FLET'S, FLET'S ADSL, FLET'S ISDN connection services.
Impact Several disconnections up to 180 minutes during this period.
2018/02/04 08:00 to 2018/02/04 08:30 Location Chiba
Service FLET'S Hikari Next Family, FLET'S Hikari Light (Family, Mansion) connection services.
Impact One disconnection during this period.
2018/02/03 4:00 to 2018/02/03 6:00 Location Aomori
Service FLET'S Hikari Next Family, FLET'S Hikari Light (Family, Mansion) connection services.
Impact One disconnection up to 60 minutes during this period.
2018/02/02 0:00 to 2018/02/02 6:00 Location Osaka
Service B Flet's Family, FLET'S ADSL connection services.
Impact Several disconnections during this period.
2018/02/02 4:00 to 2018/02/02 6:00 Location Okinawa
Service FLET'S Hikari Next mansion connection service.
Impact One disconnection up to 20 minutes during this period.
2018/01/31 21:00 to 2018/02/01 02:00 Location Japan
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2018/01/26 0:00 to 2018/01/26 6:00 Location Hiroshima
Service FLET'S Hikari Next Mansion, B FLET'S, FLET'S Hikari Premium, FLET'S ADSL, FLET'S ISDN Internet connection services.
Impact One disconnection up to 90 minutes during this period.
2018/01/25 22:00 to 2018/01/26 0:00 Location Aichi
Service FLET'S Hikari Next, FLET'S Hikari Light connection services.
Impact One disconnection may occur during this period.
2018/01/25 06:00 to 2018/01/25 07:00 Location Japan
Service New connections to some of our Internet services by dial-up, Updating or changing to Webpages, Sending email, Receiving Email, Online account maintenance, Neo-Spam Block, Web mail,and i.email.
Impact Not available up to several minutes during this period.
2018/01/24 01:00 to 2018/01/24 06:00 Location Japan
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service