Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
>> Support News Subscription

Time is based on the 24 hour clock.

Service Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
// // Counter CGI of personal homepage and free address homepage is not available for some users.
2020/01/16 06:30 2020/01/16 06:33 There were cases of Individual member homepage Access Counter CGI being unavailable.
2020/01/15 11:23 2020/01/15 15:10 There had been problems in sending emails through outbound port 25, using Fixed IP Address Option.
2020/01/14 08:45 2020/01/14 08:54 There may have been problems in establishing new internet connections.
2020/01/10 12:06 2020/01/10 13:59 FLET'S ADSL and FLET'S ISDN connection services may have been unavailable in Okinawa pref. due to equipment failure at NTT WEST.
2020/01/08 17:52 2020/01/09 01:12 There may had been problems in sending of Web Mail.
2020/01/01 10:00 2020/01/09 08:04 Internet connection using IPv6 Connection Feature (IPoE) may had been unavailable in East Japan area.
2020/01/01 09:00 2020/01/06 16:41 Unable to display last month's correct data volume for Asahi Net LTE (ANSIM).
2019/12/28 18:10 2019/12/28 18:15 Asahi Net docomo Hikari for Detached House, FLET'S Hikari Next Family and FLET'S Hikari Light connection services may had been unavailable in Niigata Pref.
2019/12/26 09:38 2019/12/26 12:15 Asahi Net website (asahi-net.jp) may have been unable to be displayed.

Emergency Maintenance


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2020/02/20 02:00 to 2020/02/20 06:00 Location Nationwide
Service Credit card registration
Impact Credit card registration may be unavailable.
2020/01/31 00:00 to 2020/01/31 06:00 Location Aichi Pref.
Service Asahi Net docomo Hikari for Detached House, FLET'S Hikari Next Family and FLET'S Hikari Light connection services
Impact Services may be unavailable.
2020/01/31 00:00 to 2020/01/31 04:00 Location Shiga Pref.
Service Asahi Net docomo Hikari for Apartment and FLET'S Hikari Next Mansion connection services
Impact Services may be unavailable.
2020/01/31 00:00 to 2020/01/31 04:00 Location Okayama Pref.
Service Asahi Net docomo Hikari for Detached House, FLET'S Hikari Next Family and FLET'S Hikari Light connection services
Impact Services may be unavailable.
2020/01/26 01:00 to 2020/01/26 05:00 Location Nationwide
Service Credit card registration
Impact Credit card registration may be unavailable.
2020/01/24 01:00 to 2020/01/24 06:00 Location Nationwide
Service Procedures involving credit card registration
Impact Procedures involving credit card registration may be unavailable.
2020/01/21 01:00 to 2020/01/21 06:00 Location Nationwide
Service Procedures involving credit card registration
Impact Procedures involving credit card registration may be unavailable.
2020/01/18 21:00 to 2020/01/19 08:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact Charging up data and viewing data usage status will be unavailable.
2020/01/17 02:00 to 2020/01/17 06:00 Location Ishikawa Pref.
Service Asahi Net docomo Hikari for Detached House, FLET'S Hikari Next Family and FLET'S Hikari Light connection services
Impact Services may be unavailable.
2020/01/17 00:00 to 2020/01/17 08:00 Location Tokyo Pref.
Service Asahi Net docomo Hikari, FLET'S Hikari Next, FLET'S Hikari Light and FLET'S ADSL connection services
Impact Services may be unavailable.
2020/01/17 00:00 to 2020/01/17 02:00 Location Toyama Pref.
Service Asahi Net docomo Hikari for Detached House, FLET'S Hikari Next Family and FLET'S Hikari Light connection services
Impact Services may be unavailable.
2020/01/14 01:00 to 2020/01/14 06:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact Charging up data and viewing data usage status will be unavailable.
2020/01/10 02:00 to 2020/01/10 06:00 Location Kumamoto Pref.
Service Asahi Net docomo Hikari for Detached House, FLET'S Hikari Next Family and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2020/01/10 00:00 to 2020/01/10 06:00 Location Hiroshima Pref.
Service Asahi Net docomo Hikari for Detached House, FLET'S Hikari Next Family and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2020/01/10 00:00 to 2020/01/10 02:00 Location Nagasaki Pref.
Service Asahi Net docomo Hikari for Detached House, FLET'S Hikari Next Family and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/12/25 21:00 to 2019/12/26 08:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact Charging up data and viewing data usage status will be unavailable.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service