Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
>> Support News Subscription

Are you a mobile phone user?
Asahi Net's English mobile phone site also lists maintenance and service outages.
>> Asahi Net Mobile Phone Site

Time is based on the 24 hour clock.

Service Outages

The following is a list of outages of the past four weeks. We apologize for the inconvenience caused.

From To Detail
2019/05/11 14:51 2019/05/11 15:07 Some of the internet connection services were unavailable in Kanagawa Pref.
2019/05/06 05:35 2019/05/06 06:14 Some of the internet connection services FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House, FLET'S Hikari Light may had been unavailable in Hiroshima Pref.
2019/04/28 21:35 2019/04/28 23:59 Some of the internet connection services were currently unavailable in Tochigi Pref.

Emergency Maintenance


Date/Time : 2019/05/21 03:00 to 06:00
Area:Shizuoka Pref.
Service:FLET'S Hikari Next Family and Asahi Net docomo Hikari for Detached House connection services.
Impact:Services may be unavailable.

Date/Time : 2019/05/28 00:00 to 06:00
Area:Aichi Pref.
Service:FLET'S Hikari Next, Asahi Net docomo Hikari and FLET'S Hikari Light connection services.
Impact:Services may be unavailable.


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2019/06/10 00:30 to 2019/06/10 02:30 Location Okinawa Pref.
Service FLET'S Hikari, Asahi Net docomo Hikari and All FLET'S connection services.
Impact Services may be unavailable.
2019/06/03 00:30 to 2019/06/03 02:30 Location Saga Pref., Kumamoto Pref., Ooita Pref., Miyazaki Pref. and Kagoshima Pref.
Service FLET'S Hikari, Asahi Net docomo Hikari and All FLET'S connection services.
Impact Services may be unavailable.
2019/06/03 00:30 to 2019/06/03 02:30 Location Gifu Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House, FLET'S Hikari Light, FLET'S ADSL and FLET'S ISDN connection services.
Impact Services may be unavailable.
2019/06/03 00:30 to 2019/06/03 02:30 Location Mie Pref.
Service FLET'S Hikari, Asahi Net docomo Hikari and All FLET'S connection services.
Impact Services may be unavailable.
2019/06/03 00:30 to 2019/06/03 02:30 Location Nagasaki Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/05/24 01:00 to 2019/05/24 06:00 Location Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2019/05/21 01:00 to 2019/05/21 06:00 Location Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2019/05/20 00:30 to 2019/05/20 02:30 Location Gunma Pref., Niigata Pref., Yamanashi Pref. and Nagano Pref.
Service FLET'S Hikari, Asahi Net docomo Hikari and All FLET'S connection services.
Impact Services may be unavailable.
2019/05/20 00:30 to 2019/05/20 02:30 Location Aomori Pref., Iwate Pref., Akita Pref., Yamagata Pref., Fukushima Pref.
Service FLET'S Hikari, Asahi Net docomo Hikari and All FLET'S connection services.
Impact Services may be unavailable.
2019/05/17 01:00 to 2019/05/17 06:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2019/05/14 01:00 to 2019/05/14 06:00 Location Nationwide
Service Credit Card registration
Impact Credit Card registration will not be available.
2019/04/26 04:00 to 2019/04/26 06:00 Location Mie Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/04/26 03:00 to 2019/04/26 06:00 Location Kyoto Pref.
Service FLET'S Hikari Next Family, Asahi Net docomo Hikari for Detached House and FLET'S Hikari Light connection services.
Impact Services may be unavailable.
2019/04/24 21:00 to 2019/04/25 02:00 Location Nationwide
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2019/04/24 02:00 to 2019/04/24 08:00 Location Nationwide
Service Account Maintenance service
Impact During the maintenance period, confirmation of supplied service with postal code will not be available.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service