Support Line Congestion Status
This is the status of congestion for our support line.
Depending on the time you call our support line you may be kept waiting for an operator to take your call. Please use the guide below to help you to determine the best time to make your call.
- ：Easy to connect
- ：Relatively easy to connect
- ：Difficult to connect
|10 a.m.||11 a.m.||12 p.m.||1 p.m.||2 p.m.||3 p.m.||4 p.m.|
[As of January 2019]
You may use our Account Maintenance page to make changes to your Asahi Net account, such as updating your contract. A Configuration Guide page for Internet settings and a FAQ page are also available; you may find the answer to your inquiry on those pages.
It is possible for our phone lines to be busy. If this is the case please use one of our contact forms to send us your inquiry.
For Asahi Net's English telephone support and contact information, click here.