Submission of Identity Verification Document

Depending on the service you apply, you may be required to submit identity verification document in accordance with laws and regulations.
This page provides instructions on submitting identity verification document.

Unfortunately, the webpages you will use to upload identity verification documents are currently only available in Japanese. If you have problems uploading the document, please contact Asahi Net.

Step 1: Have identity verification document ready at hand

Document that indicates your name, postal address and date of birth.

Document must be that issued by Japanese authorities or relevant Japanese institution.

Driver's license (Front)
Driver's license (Back)

Regardless of whether there is anything present or not, please also upload an image of the reverse side of the document.

Identification verification document
  • Driver's license
    Driver's license
    • Must be valid.
    • Must be issued by a prefectural or metropolitan Public Safety Commission.
    • International driver's licenses are not accepted.
    • Name, postal address and date of birth must match that of the applicant.
    • Regardless of whether there is anything present or not, please also upload an image of the reverse side of the document.
    • Must be issued by Japanese authorities or relevant Japanese institution.
  • Passport
    Passport
    • Must be valid.
    • Current postal address in Japan must be present.
    • Please upload the passport photo page together with the page describing the passport holder.
    • Name, date of birth and passport holder’s postal address indicated on the passport photo page must match that of the applicant.
    • Must be issued by Japanese authorities or relevant Japanese institution.
    • Only Japanese passports are accepted.
  • Basic resident register card
    Basic resident register card
    • Must be valid.
    • Only cards that include a portrait photo are acceptable.
    • Regardless of whether there is anything present or not, please also upload an image of the reverse of the document.
    • Name, postal address and date of birth must match that of the applicant.
    • Must be issued by Japanese authorities or relevant Japanese institution.
  • Health insurance certificate
    Health insurance certificate
    • Must be valid.
    • Name, postal address and date of birth must match that of the applicant.
    • If the applicant is a dependent, an image of the part that shows the applicant's name is also required.
    • If the applicant is a dependent and is uploading a paper-card type certificate, please also upload the page that shows the applicant's name.
    • Must be issued by Japanese authorities or relevant Japanese institution.
    • Hide the code, number (記号/番号) and insurer number (保険者番号) on the certificate using sticky note, masking tape, etc. when uploading.
    • If QR code is printed on your certificate, hide the code using sticky note, masking tape, etc. when uploading.
    • If you upload a document that includes the above-said numbers or QR code, we will need to delete that data and ask you to re-upload the document.
  • Residence card
    Residence card or certificate of alien registration
    • Must be valid and must have minimum 90 days period of stay remaining in Japan.
    • Name, postal address and date of birth must match that of the applicant.
    • Regardless of whether there is anything present or not, please also upload an image of the reverse of the document.
    • Must be issued by Japanese authorities or relevant Japanese institution.
    • If you are non-Japanese and is supplying residence card for identity verification, you need to upload passport of your own country as a supplementary document.
  • Physical disability certificate
    Physical disability certificate
    • Must be valid.
    • Current postal address must be present. (If not, please supply a supplementary identity verification document.)
    • Please upload all of the pages that present name, postal address and date of birth.
    • Name, postal address and date of birth must match that of the applicant.
    • Must be issued by Japanese authorities or relevant Japanese institution.
  • Special permanent resident certificate
    Special permanent resident certificate
    • Must be valid.
    • Name, postal address and date of birth must match that of the applicant.
    • Regardless of whether there is anything present or not, please also upload an image of the reverse of the document.
    • Must be issued by Japanese authorities or relevant Japanese institution.
  • Certificate of residence
    Certificate of residence (Issued in the last 3 months)

    [Notes about Individual Number Card (My Number)]

    • When acquiring the certificate of residence, please do not include your Individual Number Card (My Number).
    • If you upload a document that includes your Individual Number Card (My Number), we will need to delete that data and ask you to re-upload the document.
  • Individual Number Card (My Number Card)
    Individual Number Card (My Number Card)
    • Must be valid.
    • Upload only the front side of the card.
    • If you upload a document that includes your Individual Number Card (My Number), we will need to delete that data and ask you to re-upload the document.
    • Individual Number notification card is not acceptable.
    • Name, postal address and date of birth must match that of the applicant.
    • Must be issued by Japanese authorities or relevant Japanese institution.
  • Driving career certificate
    Driving career certificate
    • Must be issued after April 1, 2012.
    • Must be issued by a prefectural or metropolitan Public Safety Commission.
    • Name, postal address and date of birth must match that of the applicant.
    • Regardless of whether there is anything present or not, please also upload an image of the reverse side of the document.
    • Must be issued by Japanese authorities or relevant Japanese institution.
If the postal address on the document is different from your current address

Precautions when uploading your identity verification document

Upload file
  • The file must have a .jpeg, .jpg or .pdf extension.
  • Each file must not exceed 5MB in size.
  • Please do not upload more than 5 files.

Please note that images with the following issues cannot be verified.

Step 2: Upload identity verification document

In around 15 minutes after your application, you will receive an email for identity verification.
Please access the URL of identity verification webpage indicated in the email and submit your identity verification document.

Access identity verification page

Access identity verification page.

ID and password necessary to login will be sent to the email address you supplied upon application.
Login to the page by entering the ID and password indicated in the email.

Login

Upload identity verification document

1. Select the file you are uploading.

Click ファイルを選択 and select the identity verification image file you want to upload.

Select the file you are uploading.

2. Agreement on Terms and Condition of Handling Personal Information.

Click 個人情報の取扱規約 and read the Terms and Condition of Handling Personal Information.

Click 個人情報の取扱規約

If you agree to the Terms and Condition of Handling Personal Information, place a checkmark in the checkbox at the left side of 個人情報の取扱規約に同意する.

個人情報の取扱規約に同意する

3. Upload the document.

Check the details of what you will upload to make sure there are no mistakes and upload the document.

Upload the document

Confirm the upload

A screen will appear letting you confirm the upload. Make sure there is no reflection on the document and that the document is not blurred that it is difficult to see the details or too small to read.

Please check the details.

If there is no problem with the document you have uploaded, select the document type in the drop-down box at the bottom of the page, on the right side of 書類種別を選択して下さい。(必須)

Please check the details.

Document Types

Displayed Japanese English Translation
運転免許証 Driver's license
健康保険証 Health insurance certificate
パスポート Passport
国民年金手帳 National pension handbook
障害者手帳 Physical disability certificate
住民基本台帳カード Basic resident register card
在留カード Residence card
児童扶養手当証書 Child rearing allowance certificate
特別児童扶養手当証書 Special child rearing allowance certificate
母子健康手帳 Maternal and child health handbook
源育手帳 Rehabilitation certificate
戦傷病者手帳 Sick and wounded veterans certificate
精神障害者保健福祉手帳 Mental disability certificate
健康保険日雇特例保険者手帳 Health insurance certificate for special provision of health insurance for day laborers 
特別永住者証明書 Special permanent resident certificate
国家・地方公務員共済組合員証 National and local public service personnel mutual aid association certificate
住民票 Residence certificate
印鑑登録証明書 Seal registration certificate
戸籍謄本・抄本 Family register/Extract of family register
マイナンバーカード Individual Number Card (My Number)
運転経歴証明書 Driving career certificate

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